8.0
素晴らしい
189 件のレビューより
清潔さ

8.2

快適

8.0

位置

9.4

サービス

8.4

旅行者のレビュー Santa Anne By The Sea

1ページあたりのレビュー数
20
40
トップレビュー
Verified traveler
10.0
/10
408週間前にレビューしました

Hotels.com verified review

駅からも近く、ショッピングモール、ビーチ、レストランとアクセスしやすい。だだ信号が4つありオーストラリアの信号が待たされたので待ち時間が長くて暑かった。ホテルはわりかし綺麗で、外のプールも掃除されていて綺麗でした。ただ温水プールの方は若干汚かったです。ただ土日はフロントが9:30-10:30までしか開かないので、到着が土日の場合はホテルの玄関先で指定先に電話して扉の前にあるセキュリティボックスで鍵をうけとる形になります。英語が出来ないと厳しいかも^^;
Dianne
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
16週間前にレビューしました

Expedia Group verified review

The lift was way too slow
Shama
icon-レジャー 家族旅行
レジャー 家族旅行
2.0
/10
70週間前にレビューしました

Expedia Group verified review

both hubby n i very ill from stay..so much dust and mould. we are both off work for a week!!!! ive paid $130 a night at a motel nearby in the recent past and had better conditions. your bed didnt even have a proper mattress protector. most places have a topper to disguise bad matress but not at yours. the sofa/sofabed needs to be disposed.... are average weight couple and it sank so badly. we had to use spare blanket to cover before sitting on it. did u even know your curtains are mouldly and can cause serious inhalant harm. Just like my husband n myself. ive lost a weeks wages now!!!!!!!!
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Helen
6.0
/10
88週間前にレビューしました

Expedia Group verified review

Great location, basic room, clean but could use an update. Lift out of action atm so we got some steps in. Reception only open on the last day and he seemed lovely. We were sent communication via email for all our needs re check in and check out.
Matthew
icon-出張
出張
2.0
/10
90週間前にレビューしました

Expedia Group verified review

First, a warning... They take a photo of the front and back of your credit card when you check in. The place was absolutely disgusting. I stay in the Gold Coast quite a bit and thought that this time I would just stay in an ok place and nothing fancy. Stayed on the first of March for 2 nights. Had to leave after the first night and book a different place because of a strong smell of urine and a solid chunk of human waste that was left on a spare blanket. Advised that they should be in contact with me about compensation. they never called. I got Expedia to contact them about a refund. They refused. The place is gross. So gross that I had to book another place to leave this place for my second night. It was actually that bad. And they clearly accept this as standard because they wouldn't even entertain even a partial refund. There's a group of about 5000 people all around Australia that travel to the Gold Coast several times every year to attend business events. I'm going to make sure they stay clear of this dumpster fire.
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David
icon-レジャー
レジャー
6.0
/10
92週間前にレビューしました

Expedia Group verified review

Not as quiet as expected
CHRISTINE
icon-レジャー
レジャー
6.0
/10
93週間前にレビューしました

Expedia Group verified review

Received no information about how to get in. Lift very slow and broken down when I wantedto leave which meant that I had to rely on another guest to finish pacling and bring my gear down. Receiption not open when advertised.
Paul
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
2.0
/10
98週間前にレビューしました

Expedia Group verified review

When we arrived we had an apartment allocated that was very dirty but absolutely stank of long term cigarette smoke it permeated everything and in fact the whole complex stank. They offered another apartment and this one had not even been cleaned. One lady from another one of their resorts came and did her best but the kitchen was flithy, the drawers were flithy and had food scraps in them. The cooktop was in such bad condition did not use it. This is room stank as well just not as bad. A drawer under the bed was out and broken on the floor and one window by the bed had no curtain so you could see straight into the bed. On further review the air con unit on the deck had rubbish under it clearly no one had even bothered to check it and had not done so for a while. Management sorted the drawer and curtain but took some of the deck rubbish but clearly did not really care. We spent the 1st 2 days cleaning and had to buy air freshners to get the atmosphere right. Old facility needing major maintenance including the slowest lift ever experienced, extremely dissatisfied with accomodation and have asked them what they are going to do about it was not up to standard for money paid and we are chasing for a partial refund. Summary terrible and apart from lady first day complacent staff. They said would review refund request never came back. We have been to the Gold Coast frequently much better options, avoid this property.
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Verified traveler
6.0
/10
116週間前にレビューしました

Hotels.com verified review

Very basic old style accommodation. Too much outdoor lighting at night. Blockout drapes did not fully fit the openings. Thrre was no natursl light during the day due to the tall builing next door. Barbeque had been out of order for sometime but there wss no mention about it. Web info says to contact using given numbers, but they did not work at any time. Had to look up their website for email. Reception was never open.
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Michael
icon-パートナーと 一緒に
パートナーと 一緒に
8.0
/10
126週間前にレビューしました

Expedia Group verified review

Good location, with comfortable until layout. A very quick walk to the beach and many local dining options, including the local surf club.
Lisa
icon-レジャー 家族旅行
レジャー 家族旅行
4.0
/10
137週間前にレビューしました

Expedia Group verified review

Would not recommend for the price. Very old .. poor facilities in comparison to others for price. No staff ever at reception.. smell of smoke from tenants everywhere ..
Gregory
icon-レジャー
レジャー
10.0
/10
145週間前にレビューしました

Expedia Group verified review

Good value, excellent off street parking, perfect location , very sleek check in !
Jing
icon-子どもと 一緒に
子どもと 一緒に
6.0
/10
149週間前にレビューしました

Expedia Group verified review

It was what I was looking for: close to the sea and shopping. Great place!
Emma
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
151週間前にレビューしました

Expedia Group verified review

Pleasant stay
Paul
icon-ビジネス&レジャー 家族旅行
ビジネス&レジャー 家族旅行
4.0
/10
167週間前にレビューしました

Expedia Group verified review

The location was handy enough - a 10 minute walk to shops, restaurants and beach. The place offered everything it said but was terribly tired eg gnarled toilet seat, corroded shower, grotty floor tiles. A thick layer of dust at the back of the bed. TV screen was really grotty - making it look unclean. The kitchen supplies were scarce eg 3 coffee and 3 tea bags for 3 people over 3 days and a price list of 50c and $3 for a toilet roll for additional (if you could get to the front desk when it was open. It seemed rather mean-spirited. Parking was tight requiring a 20-point turn to park. Worse of all we booked for 3 adults and the unit was only suitable for a double - only a double bed and and worse of all an extremely uncomfortable sofa bed plonked right in front of the TV (I had to take ibuprofen every night to get at least some sleep). Overall a disappointing stay and I could not recommend this place.
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Bernard
icon-ビジネス&レジャー
ビジネス&レジャー
8.0
/10
168週間前にレビューしました

Expedia Group verified review

would be nice if there are tissue paper. I couldn't find any.
kapene
icon-出張 パートナーと 一緒に
出張 パートナーと 一緒に
10.0
/10
177週間前にレビューしました

Expedia Group verified review

Nice clean property, close to pacific fair and oasis shopping Center.
Shirley
icon-レジャー
レジャー
6.0
/10
192週間前にレビューしました

Expedia Group verified review

Walking distance to beach, restaurants, shopping
Anna
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
193週間前にレビューしました

Expedia Group verified review

Loved it was central to beach & shops Needs to be renovated
michael
icon-ビジネス&レジャー パートナーと 一緒に
ビジネス&レジャー パートナーと 一緒に
6.0
/10
196週間前にレビューしました

Expedia Group verified review

The property is next door to a massive high rise developement site with high noise levels day and night from the construction works. Had i known this i would not have booked this apart,i asked the manager to change rooms and was told impossible as full. do not stay at this place !!!
1ページあたりのレビュー数
20
40