スタッフの方は、いずれも親切な方が多かったです。 一方、施設や部屋の質については、カンクン内の同ランクのall inclusiveホテルよりも劣っており、景色や海の綺麗さも、ホテルエリアに比べると、かなり劣るものでした。また、ベットのダニが酷くて、辛い思いをしたので、そこはぜひ改善頂きたいです。

A gusto

excelente servicio

Cleanliness was great all over the hotel. Staff very kind and helpful.

Todo es perfecto!

Gran servicio y atención, la comida de los restaurantes muy rica

Beautiful room, unfortunately there is construction next door.

I am really satisfied with the hotel. I am very happy.

It's very, very good, we are really satisfied.

perfect stay! second time here. Our only complain is they need a proper espresso machine to make lattes! what we love most: peruvian and indochine restaurants, wonderful staff from the drivers to the cleaning staff, breakfast, reception, spa….superb service makes this place outstanding.

Great Place to Relax

Beautiful

Good

A level of excellence that can only be achieved by nizuc. Incredible team, excellent amenities and Michelin star quality food. When you pay for high quality experience it’s worth it!

Truly a fantastic experience! The best hotel we had ever stayed at. Will be coming again. Pros: 1. The property is beautiful with so much greenery. It feels very peaceful and never felt crowded. 2. The hotel rooms were impressive with large windows. The bed was incredibly comfortable, and the shower felt luxurious. 3 The service is outstanding too. The staff were kind and helpful. Cons: 1. Food was tasty but overpriced.

The staff is very prompt and accomodating.

Amazing. This place was amazing. The property is beautiful. The service was impeccable. The food was really good. I will be back

Room cleaning is twice a day and it was awesome. One of the cleanest hotel i ve been too

Great resort

La habitación, la zona de playa era irreal de bonita