便利でいいホテルと思いますが、これは本当の事なのでコメントしましす。ガス漏れの臭いが間違いなくあると思います。改善が必要と思います。エントランス建物辺り。部屋のエアコンも窓と連動のようでして、全く効かなくなっている状況でした。駐車場も案内がなく困りました。

ホテルの所在が美しい お部屋は新しくモダン。部屋からの湖と島の眺めの素敵でした。古いボロい内装と水周りを想像していたちところ 全く新しくモダンでびっくり。ベッドルームに風呂桶あったのには更にびっくりでしたが 露天風呂気分で湖を眺めながらお風呂に浸かりました。難点はシャワー。風呂場シャワーのみで手で掴むシャワーハンドルと天井からお湯が落ちてくる気持ちのいい装備になっていますが 排水 シャワーカーテンとの位置のバランス設計悪く 気持ちよくシャワーをあびていると お風呂場の床がびちゃびちゃになる。 朝食眺めもよく美味しい。もしかするとイタリアの特徴かもしゅれませんが 朝のフルーツ豊富でしたがサラダ用の野菜少ないような。

本館と別館に分かれて居ましたが本館に宿泊しました。部屋は最上階の３階で、プールと湖が正面に見え、小さなベランダ付きでした。部屋はかなり狭いですが、バスルームはバスタブ付きでした。部屋の中も、公共スペースもモダンな感じで、良く手入れが行き届いていました。バスタブのシャワーから蛇口への切り替えが上手くいかなかったことと、豪華な朝食の中で卵料理が冷めていたことが残念でした。旧市街の中心の広場まで徒歩５分くらいで便利な立地です。旧市街は車両乗り入れ不可ですが、宿泊客の車両はホテルまで乗り入れることが出来便利です。

Stanza non adeguata al livello dell’hotel. Umida e fredda, se si spegneva l’aria condizionata si bagnava il soffitto. Abbiamo dormito in lenzuola completamente umide. Dovevamo pernottare solo una notte, altrimenti avrei richiesto un cambio stanza. Disponibilità ma non troppa: abbiamo richiesto di poter lasciare l’auto nel parcheggio anche dopo il check-out ma ci è stato negato per l’arrivo di altri ospiti, peccato che il check-in è alle 15 e noi l’avremmo ripresa alle 14.

Si chiama in realtà New Hydrogen Hotel. Che vuol dire climatizzazione insufficiente. Ero più caldo di un pollo arrosto nel forno. Stanze umidi. E una miseria. E stato rinnovato ovviamente anni fa. Non vale la pena, sopratutto durante i mesi caldi.

The property location was great and the room and breakfast were good. The only issues were that the air conditioning wasn’t working throughout the hotel and we weren’t made aware of this. It was only when we got to the room and tried it that we found this out. We were given a fan to use but the room was very hot. Also, the pool wasn’t operational but again we weren’t made aware of that.

Had the potential to be great, but the bathroom had a leak. We reported it and the response was that we had the shower curtain on the outside of the bath, which was of course was nonsense. Our mistake - we assumed we’d be able to get a taxi or uber from train station to hotel but no. The hotel organised the tourist train to collect us, which was good. Getting to the station on checkout was an issue - in the end the hotel organised a taxi from another town to take us the 10minute drive at a cost of 70euros!

La localisation est idéale et la chambre était propre mais le sol était abîmé sans compter la climatisation qui ne fonctionnait pas. L’hôtel nous a fourni un ventilateur suite à notre demande mais cela n’a pas suffit pour compenser la chaleur ambiante. La nuit fut donc courte et caniculaire… je ne recommande dans ces conditions :(

Buongiorno, la struttura è pazzesca e sembra di soggiornare in un sogno. Le note negative sono principalmente due: - la chiusura della piscina dovrebbe essere notificato al momento della prenotazione. - il personale del bar e della reception dovrebbe essere formato e conoscere le informazioni basiche per rendere la permanenza comoda e accessibile. Altra nota positiva ma con margini di miglioramento è la colazione, buffet ricco e molto buono

Beautiful location and great service

Molto bella con super vista sul lago, consigliatissimo

Breakfast ok ! Clean room ok ! Restaurant not very ok ! Hotel Overall ok !

Fantastic room and view

Emplacement parfait, en ville, mais calme, au bord du lac avec très belle vue. Petits déjeuners très variés et pour tous les goûts, en plus c'est de qualité.

Kontaktaufnahme mit Fragen via App nach der Buchung bleiben unbeantwortet, so auch die weiteren Versuche per Mail. So war es nicht möglich, die Parkingsituation (Vergügbarkeit Parkplatz sowie glutenfreies Frühstück) vor der Reise zu klären. Echt mühsam. Zimmer sauber, jedoch sehr karg eingerichtet. Beleuchtung im Zimmer schlecht: nur schummriges Licht. Das Personal ist nicht sehr freundlich, weder beim Empfang an der Rezeption noch im Frühstücksraum. Eher unmotiviert an der Arbeit.

Conveniently located right in front of Lake Orta with lake access. Lovely pool (did not use however). Comfortable room. Parking is tight to get into. Loading and unloading area. Walkable to main center. Shower and bathroom a little outdated. Breakfast buffet was average.

Great location- five minute straight path to the main piazza. Overall the room was clean & comfortable. Beautiful mountain/lake/pool view. Only complaint - the mattress was awful. So old and indented that I actually woke up in the middle of the night feeling like I was going to roll out of the bed onto the floor.

The hotel has easy parking, a nice restaurant and bar and a lovely pool area. The staff were helpful and polite. It is within walking distance of the shops, main square and mini golf. I would happily stay at the Hotel San Rocco if I ever return to the lakes.

Emplacement incroyable management pitoyable. 80 % de l'hôtel n'avait pas de climatisation nous avons changé 2 fois de chambre pour différentes raisons l'accès au lac qui est la raison principale du choix de l'hôtel n'est absolument pas existant il manque en effet un minimum une échelle. Une des chambres avait une douche tellement petite qu'on ne pouvait même pas se retourner dedans. La chambre n'a jamais été faite . Quelle tristesse de voir un hôtel qui pourrait être superbe avec un entretien si moyen. Le niveau des collaborateurs n'est absolument pas homogène on sent cruellement un manque de management.

...