One time, requested for a bottle of water but it never came. So had to make a same request twice after about 20min. On a different day, requested for an extra tissue but again it never came. There was a staff knocking our door if we need a bottle of water but we told her we never got the tissue we asked for and this was like 30min after we made the initial request.
Except on the last day but all other days, there seem to be people on the roof top chatting and you could hear them as if they are right next to you. We made a complaint on the first day to change to a more quiet room but the front desk promised us there will be noone onwards but unfortunately, this was not the case.
Regrettably, we feel the amount paid for staying at this
hotel was not within our acceptable range to endure.