Clean rooms and comfy bedding also had facilities, however gym needs a good look into.
shubham
レジャー
2.0
/10
27週間前にレビューしました
Expedia Group verified review
Poor condition of rooms, poor breakfast spread and horrible service and quality of food. Very crowded and not organised.
Kashish Rajubhai
レジャー 家族旅行
10.0
/10
34週間前にレビューしました
Expedia Group verified review
Beautiful property
Jessey
レジャー 家族旅行
10.0
/10
35週間前にレビューしました
Expedia Group verified review
Excellent stay and breakfast buffet was great
Puneeta
レジャー パートナーと 一緒に
4.0
/10
40週間前にレビューしました
Expedia Group verified review
Breakfast Food caused food poisoning
Staff unnecessarily reasoning
Not helpful with taxis
Overall it has good vibe on weekend
Clean pools
Mary
レジャー
10.0
/10
41週間前にレビューしました
Expedia Group verified review
I felt like a rock star. I was greeted and instead of checking in at reception I was taken to my room and it was done there. I was welcomed by a plate of chocolates. With my Unity card, I had a choice of freebies. I chose a welcome drink and got a bucket of FOUR beers. Woo hoo. The staff was amazing and extremely helpful. Highly recommend
続きを読む
SANDEEP
10.0
/10
41週間前にレビューしました
Hotels.com verified review
Service was impeccable and Vitalhi from guest relations gave us a wonderful surprise for my partners birthday.
I would 100% stay here again :)
jaymin
レジャー 友人と 一緒に
10.0
/10
43週間前にレビューしました
Expedia Group verified review
Property was good. Overall staff was very helpful except one girl. Her name was Albira and she was very rude. We talk to manager about her and he resolved the issue quickly. Recommend to everyone. Nice stay.
Shreyash
レジャー 友人と 一緒に
2.0
/10
44週間前にレビューしました
Expedia Group verified review
The bed mattresswas awful
Mudiyur
レジャー 家族旅行
8.0
/10
44週間前にレビューしました
Expedia Group verified review
I would like to convey my special thanks to the security team especially Mr Sachin who took time to explain a situation patiently and was very professional. Staff service in this hotel is very good.
Ravinder
レジャー 家族旅行
10.0
/10
45週間前にレビューしました
Expedia Group verified review
Pool bar staff were amazing!
Kalpesh
友人&家族
6.0
/10
45週間前にレビューしました
Hotels.com verified review
All was excellent except for a problem during a birthday dinner where the live food was cold and labelled inappropriately. I did make a complaint at the time which I was told would be investigated, however i had to chase the outcome multiple times. Nikki one of the managers was very good however the other manger wouldn't let me speak and continually spoke over me. I was given a resolution of 15% off food and beverage which the other persons in my group already had and when I told management that this wasnt satisfactory they refused to give me an alternate resolution. I work in radio and i am an influencer and I was looking forward to telling my followers and listeners about the great 50th birthday trip to hard rock hotel. All other aspects were fantastic from the breakfast to the room cleaning it was just the Tonic bar and food there that let the hotel down.
続きを読む
Sandra
レジャー パートナーと 一緒に
8.0
/10
45週間前にレビューしました
Expedia Group verified review
The lighting in the room was very bad, especially the bathroom, didn’t had a proper outlet and lighting, hotel by it self is okay location is far and hard to get too
Anup
レジャー パートナーと 一緒に
10.0
/10
46週間前にレビューしました
Expedia Group verified review
Old furnishings, outdated furniture
Rummi
レジャー 家族旅行
8.0
/10
51週間前にレビューしました
Expedia Group verified review
Hot water took a long time in the shower. Intermittent power outages
Azim
10.0
/10
54週間前にレビューしました
Hotels.com verified review
Great people and caring hospitality
Sanjay
10.0
/10
56週間前にレビューしました
Hotels.com verified review
Great place to stay staff were so friendly could do enough for us. Bar staff at pool area were exc lent great guys 5 stars to all of them. Rooms are out dated and need modifying that’s the only point I have to make as everything else was brilliant.
Viraj
レジャー 家族旅行
4.0
/10
60週間前にレビューしました
Expedia Group verified review
Poorly maintained property. The condition of the property has deteriorated over the years. Air conditioning does not work properly. Staff are unpleasant to deal with.
I was a regular customer to this resort but definitely would not be returning after this trip.