普通の家をホテルにしたような感じで、ロビーがなかったので、しばらくは入れなかった。掃除のおばさんが来てはじめて入れた。英語がわからないのでこのままは入れなかったらどうしようと思った。事前にメールで部屋の入口のカギを解除するパスワードが送られてきていたらしい。ﾎﾃﾙｽﾞドットコムには、あたかも受付がいて、対応してくれるように書いてあったので、改善してほしい

Clean room and en suite bathroom, quiet and comfortable, tea/coffee making, fridge, microwave and crockery. I have stayed twice and would recommend a stay here.

Really good communication most helpful and friendly when contacted. This was a perfect stay a spacious room with all the facilities of a fridge, microwave, kettle, tea coffee and a nice touch some real milk in the fridge. I would definitely come back. The bathroom was clean with towels and complimentary soap, shower gel. The price is really good for what you get.

Overall good stay.

VERY BASIC BUT CLEAN NON MANNED

Very pleased with my stay. The room was spacious and had everything I required and more, including fridge and microwave. Bed was comfortable and the room and the ensuite bathroom were extremely clean. I was at the front of the hotel and had a pleasant view from the window. The location was perfect for me and it was an easy stroll into the centre of Cheltenham. There is no reception as such but i liked the simplicity of using the codes i was given for entry. However, if you had an issue it was easy enough to contact the manager. I stayed for two nights and next time I visit Cheltenham I will definitely stay at Kingsmuir again. The location and value for money were the main plus points. If you are looking for clean and comfortable accommodation and don’t require traditional hotel services then I thoroughly recommend.

Comfortable stay no helpful staff all done by numbers. A very tight booking out time at 1030.

Property is a little dated inside but clean and great value. Additional microwave [not used] and fridge with utensils are welcome. Overall a pleasant one night stay. Good location between town and Cheltenham Town FC

In a nice quiet area easy to walk in to town and back

Great value for money

Fantastic little hotel , not the most modern but basic . Everything you need , parking is limited but Martin the GM will sort you for a permit and it’s done electronically. Rooms are warm , clean and tidy , beds may not be the most substantial in comfort but suffice . It’s certainly worth the daily rate . Highly recommend!

Heating did not work. Now feeling poorly after such a cold night. Entry and exit to hotel and room a faff.

Old and tired hotel

Clean and tidy little dated but all in all good hotel towels and toiletries and a decent size TV parking too would stay again

Very neglected property. Curtains falling off the windows and not fully covering the windows. Heating not working at all in 20 deg temperatures.

Very central for everything

No complaints but the toilet roll holder is broken. Also, I arrived late at night and it was difficult to read the names of the buildings. A light above the hotel name would be a big help. Thank you

This is not an Hotel ! Merely a doss house with keypad access to individual rooms Room 10 had no heating and we fled from this dreadful place after the first night ! Cannot understand how they get away with it

The location is excellent, 15 mins to town centre, nearby is a large park where there is a lake and some lovely walks, the hotel is charming with coved ceilings and a lovely garden at the rear

Check in was something ive never experienced before with no reception and having to find the room by phoning Martin; i assume to be the manager, for direction and have him text the door codes to me. He was very helful; I cant fault his support. The room was very basic, with rough dated decore and furniture. The door to the room was thin with an unusable bolt, anyone using nearbye rooms could easily be heard, thankfully they were well behaved. The curtains were so thin and let day light in and the nets were torn. The grounds and entrance were very unkempt, including a dirty stack of chairs and an overflowing bucket of water and cigarette butts, near the main entrance. The bed mattress was uncomfortable with springs easily felt. However, the bedding and towels were nice and clean and the room was gloriously warm. I wont stay again.