スタッフは笑顔で良い対応です。

スタッフよかった

Room is clean Free drink at bar is good service. Hotel located not beach side but still good location. Thanks

When I checked in the hotel, hotel man services was excellent and gave us a lot of information to play and to go eat. The room is clean and in fresh smells. Location is perfect to address to many places.

スーパーやお土産を買うにも、イスラムヘーレスへ行くにも、ツアーに参加するにも便利な立地でした。 朝食はちょうど良い品揃えで食べすぎずにいられてよかったです。

When I check in the hotel. Staff looks like very busy. I want to feel more welcome.

The breakfast was basic and also ended a bit early in my opinion at 10 am.

Faltan sombrillas en la terraza.

Met our needs. Clean and easy access

Tenía un evento en el centro de convenciones y su ubicación fue la mejor. Incluso llegas por un pasillo.

All good

I recently stayed at this hotel for two days, and overall it was a decent experience—especially considering the price. The biggest highlight is definitely the location. It’s in a really central area, right near Coco Bongo, which makes it super convenient for nightlife, restaurants, and getting around the Hotel Zone. If you’re looking to be in the middle of everything, this spot is hard to beat. That said, the amenities were pretty limited. There weren’t many options available, and the coffee area in particular felt lacking—very minimal supplies, barely any milk or extras. It didn’t feel like they put much effort into those small touches that make a stay more comfortable. There’s also no gym on the property, which might matter if that’s something you’re looking for. The overall vibe of the hotel felt a bit on the cheaper side, but not in a bad way—just don’t expect anything luxurious. The property itself was in okay condition, nothing impressive but not problematic either. On the positive side, the beds were comfortable, which definitely helped make the stay more enjoyable. Bottom line: it’s a solid budget-friendly option in a fantastic location. Great if you plan to be out most of the time and just need a place to sleep—but go in with realistic expectations.

Todo muy bien

comfortable well located, fun

Bueno para mi viaje de congresos en el cancun center

Muy buen hotel, todo el personal siempre es muy amable y atento, lo único que en lo personal no fue de mi agrado es que las habitaciones tienen una ventana fija entonces la única ventilación es artificial de ahí en fuera todo excelente

Súper limpio, excelente ubicación, a una cuadra de la playa, todo el personal muy amable, el desayuno excelente.

Nice hotel very close to the Cancun Convention Center and walking distance from Coco Bongo and Mandala beach club.

This hotel was so nice. The room was clean, very good location, and staff were so nice. And also, they have free beach towels and we can play pool at the lobby. Thank you so much

This was on par with any Aloft property I've stayed at, nothing out of the ordinary. The location is good for nightlife and the main beach. If you can afford it though, stay in an all-inclusive in Cancun.