総合評価とレビュー Hampton Inn and Suites Washington DC North/Gaithersburg

The hotel itself is dated, could use some freshening up. Upon arrival their electronic key card system was down, so no room keys available and also WiFi would not hook up. This was remedied later that evening. We were not advised that regular room service had to be requested. Turns out there was a printed sheet on top of the fridge but it was badly worded, I would not have taken that to mean no room service unless you ask for it. The tile floor in our entry and bathroom was sticky the whole time we were there. We brought it to front desk attention after we finally got room service but it remained sticky until we checked out after 3 nights. Location is good, beds comfortable but the service needs attention.

We asked about laundry at check in and they gave us a room near the laundry facilities. We were there for a boys lacrosse tournament so laundry is critical. They sell laundry detergent on site and Ice maker right near the hallway door made filling water bottles easy. Breakfast open at 6am on weekend super helpful for early tournament games. Seems like they are not only focusing on mid week business travel but also weekend tournament families.

Decent hotel but not all of the information on hotels.com is accurate. Hotels.com has this place listed as having free parking but parking is not free there. We had to pay an unexpected parking fee and it seemed quite silly- it is not in a big city location or an area with a shortage of parking. The breakfast was pretty good and that was free.

Our stay was good. I felt that the carpets felt damp and was unable to connect TV to Internet.

Very nice property and pet friendly. $75 each for our dogs is on the very high end but they did provide a nice doggie bag!

Hotels was nice, the rooms were clean, breakfast was good, staff was friendly and helpful, and we would stay there again

Great hotel!

Decent rooms. Nice towels.

It is very well maintained hotel, the customer service was excellent and very friendly. They provide a very good breakfast and everyone working at the hotel very friendly and ready to help.

Good service

Location was easy to get to the highway

Outstanding very nice greeter

Awesome hotel with comfortable beds and great staff!

Staff is great. Nice place overall. Would recommend!

Clean, updated facility near to Kaiser Permanente Hospital in Gaithersburg. Good breakfast. Courteous and professional staff.

I stayed at this hotel to be closer to an event I was attending in the area. The hotel lobby wa inviting, the front desk staff was friendly and very informative about what they offered. The breakfast was decent. The room was very spacious, bed was comfortable. I would recommend this hotel.

Well Maintained older property. Great service. Room was below usual standards. Bid empty space in need of some furniture.

Centrally located for our needs. Friendly staff - daily room service is on request. Generally clean, some small aesthetics are starting to show their age (I.e. carpeting, cushions in lobby).

Overall, it was a great stay. Just wish they would have cleaned our room when we requested fresh towels and sheets

Nice hotel. Clean with spacious room!