I went to sounize.It's very nice. I experimented in my dream.

It was disgusting. All staff have no smile,kindness,or manners. All they have is the tall building with a nice view. What's more, when I was having breakfast buffet in the restaurant, I saw a man with a doorman uniform pick up our foods by hand. He's be the last person to learn his lesson. Keep away from this terrible hotel !

深夜の到着のため、前日に空港への迎えの車の依頼をしたところすぐに返事のメールをくれ、有料ながらホテルの車で迎えに来てくれたのでとても安心でした。（問題のあるタクシーが多いと聞いていたので。）

設備は若干古いもののホテル全体ゆったりとした造りでよい。８階の部屋だったが黒海やブルガスの街並みが望めて良かった。次回もまた泊まりたい。

立地、施設、朝ごはん、wifi特に言い訳でも悪いわけでもないです。 ホテルの回りにお店が、色々ありショッピングするには楽しい街です。 プールとサウナが追加料金なしで朝7:00から21:00まで開いていると受付で案内を受けたのに、夜20:35には閉じたり、朝8:00にまだ空いていなかったり適当です。 確認した方がいいです。 駐車場代は、別途8ユーロ位でした。

Temiz oda, ilgili personel.

Perfect location. Nice and comfortable room

Great location and breakfast. Room is clean and comfortable.

On arrival we could not see anyone at the car park entrance so went underground to park. A man then followed us down and was very rude, demanding to know what we were doing. He eventually accepted that we were staying in the hotel but then told my husband to not take up 2 spaces (one tyre was on the yellow parking line but was next to a no-parking zone). Reception was chilly, no smile or pleasant greeting. Don't get me started on the lifts! I applaud having to use an electronic card to access the lift and the room but my husband had to go to reception 4 times to have it "re-programmed" as it would not operate the lift and then, this morning prior to leaving, the card would not open the room door. As for breakfast...if we had eaten towards the end of service I could understand but we ate within an hour of the start of service hoping to enjoy a hot breakfast. Bacon, mushrooms, baked beans, fried egg, scrambled egg all stone cold, not just luke warm, cold! Fortunately the room was clean and the bed comfortable, the shower had plenty of hot water with good pressure, however bath towels would only have wrapped around a child or size zero model. The staff look miserable, only saw two smiles during our entire visit. We will not stay there again, which is a shame as the location of the hotel is ideal for visiting the town.

Yes

Süper

Mükemmel

Perfect location, right in the middle, easy parking.

Clean rooms, friendly staff, good breakfast

Very nice and good value

Odalar temizdi. Calisanlar kötü değildi.

Excellent and helpful staff.

Temiz

Everyone and everything! The best hotel we have stayed in Burgas!

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