The hotel did not have a car park. But, there was a public car park close by. So, no problem! The location was excellent--almost next to the Roman Bath.

Clean and peaceful

Love it here. Rooms are always cosy and stylish. Big tv. Powerful shower. Sparkling clean.Comfortable bed with good bedding. The manager is so friendly and very efficient.

Overall it was a very good stay at this hotel. Highlights for me were the full English breakfast and the very helpful and friendly staff.

clean and quiet

Didn’t use parking Staff all friendly and happy to help WiFi was good connection room was clean few stains on mattress

Very well situated local shops within 5 minutes walk 15 minutes walk from pier 10 minutes walk from town centre . For the price room was clean but a mattress had few stains and some of beading at floor to wall broken . But comfortable bed tv and well stocked tea and coffee items . They also do a breakfast for £8.75 which for the amount they have was worth the money and well cooked with good choice

Clean and comfortable as ever.

Just spot on what I was looking for

Excellent

The reason for low rating is that the heating was turned on when I arrived around 8 PM. They knew I was checking in as I had called earlier to confirm I was coming. They could have turned the heating on prior to my arrival. It was freezing and I didn’t manage to warm up until around midnight. The furnace is a bit old but it has everything you need in the room.

I was pleasantly surprised how spacious the single room is. Yes the room is spotless and l slept well.

Initial first stay was horrible due to a lumpy bed second stay far more satisfactory comfy bed although a bit too soft coffee always topped up and parking ok ish

The staff were really helpful. An early check in was appreciated. I asked for a quiet room with a bath - and even though I was told the boiler was faulty & water pressure was low, I had a lovely hot bath!

Excellent location, lovely staff. Single bed was comfy and spotlessly clean room, especially for the age of the building. Love that they have local artist paintings for sale in the public areas. Highly recommend a stay here.

The room was good and clear, and the decor was stylish, but was stone cold when we arrived. We turned the heating on, and gradually the room warmed up. We also turned the heating on in the bathroom (a towel rack), which flipped the breaker, so we then found ourselves in pitch blackness. We called someone in the hotel, and 5 minutes later someone appeared to try to fix the problem. We all eventually discovered that we could either have lights OR heating in the bathroom, not both, so we were offered another room, also stone cold. This all took 45 minutes. I expected to be offered a free breakfast or a price reduction, but nothing, aside from an apology. A little strange.

Cozy room. Heat worked in room and bathroom. Nice location.

spotlessly clean and v quiet and cosy

Staff lovely and breakfast was so good. The only thing I have a negative comment on is the towels are tiny and a little bit threadbare. Overall though a lovely couple of days away. Great location - so easy to get to the town and the theatres/gallery

Great location close to promenade and theatres, spotlessly clean and a very spacious room with king-size bed. Good breakfast. We just stayed one night to attend an event and will happily return. Very good value. Be aware that the parking permit supplied by the hotel does not cover the spaces in Howard Square - there were valid spaces on the seafront a short walk away but it would have been great if the hotel had been able to supply a map of these.