Comfortable room but service was not satisfactory. I drove a car from Malaysia to Phuket but no parking is provided by the hotel. We arrived at night and when I asked the staff to park in front of the lobby she did not allow. The service is very bad. The staff not concerned with my problem for the car park. My husband has to look for parking until he went lost. Luckily he found a way back to the hotel after been lost for 30 minutes. Next morning, the staff incharged is good. Her name is Yoyo. very polite and concern.