部屋は天井が高く、広く感じるが、洗面所は狭く使い勝手が悪かった。また、窓の眺めも隣の建物の壁でがっかり。しかし、ホテルスタッフはフレンドリーで、対応良かった。屋上テラスからの眺めは良く、撮影スポットになり、夕方以降はセルフのミニバーが用意され、ビール等が無料で飲むことができた。

部屋が広く、おしゃれで、住みたいくらいでした

Fantastic front desk staff. Large rooms and great location.

Beautiful property great service and location

What was good: Staff were excellent at reception and for both breakfast and for dinner. The location was perfect in the old city. What was not so good: The room was hot without any capacity to change the AC temperature and stayed hot even after turning off heater. Opening the balcony door did nothing to help reduce the heat in the loft bedroom. The lack of cushions or side tables for the couch made posture sitting a bit hard. Light in the hanging cupboard couldn’t be turned off. Fridge was tiny and not much room for personal drinks or food.

Superbe et très bien tenu

La chambre était un peu sombre. Éclairage mal adapté. La télévision avait un fonctionnement aléatoire. Aucune chaîne en français ( TV5Monde; France24) papier de toilette limité. Petit déjeuner, personnel insuffisant.

The breakfast was delicious and ample. Our room was lovely except for the lighting - it was not well lit for reading on the couch, especially.

Inmejorable situación y diseño

All good

Georgia welcomed us so nicely. We had traveled long and far it was so nice to have a human actually be there to welcome us (Francesca, too) as opposed to emailing a password no to enter the facility and here is your room number; essentially on our own in a foreign country. That made a huge difference to us. We highly recommend this hotel.

Staff were super helpful

Outstanding. Lovely people

Palazzo Calo was fabulous. Excellent location in the historic area. The hotel is renovated and in excellent condition. The loft rooms are very comfortable and lots of size. Parking at Jolly Parking was easy and close to the hotel. (30 euro and in and out is allowed) breakfast was perfect and the welcome drink in the lounge was a nice touch.

I only liked the location of this property and the friendly and helpful staff. The room is not 4star, lacks basic amenities and bathroom in very poor condition. Will not stay here again.

Room was nice and clean. Very cozy. The staff - Francesca at the Front Desk was very helpful. We let her know our friends were arriving early the next morning, she arranged for the room next to us and had it ready for check in by 9am. Amazing! The hostess - Viviana, in the breakfast area was the most hospitable person we met on our trip ( 3 different hotels). Great breakfast with many local options.

Great location, but difficult to access if you have luggages, small place Staff was wonderful but not very knowledgeable about surrounding area and uber services. Also dinner was sub par - billed as a “dining experience”

An historic building in the heart of the old town. We enjoyed a spacious room, and the staff were most helpful. Lovely rooftop bar and restaurant too.

Francesca was so helpful and provided outstanding service both pre-check-in and during our stay.

Loved the room, so clean and classy. The staff couldn't have been nicer, all the amenities were first rate and the highlight were the breakfasts...varied and tasty. Pat L.