The girl in the reception didn't welcome us when we arrive and didn't even reply my greeting, she look like bored of working and I ask her about room I booked she told me I have only twin bed while I have booked double bed, and when I asked her why, she turned to my Thai wife and ignored me and started to explain in Thai that it's because we came late and now hotel is booked, so I asked her again that I need double so she ignored me again and talked to my wife that she can't. But rather than that the hotel is perfect and clean and good value for money.