This hotel is spectacular because it is located right on the oceanfront; it is very clean, the beds are comfortable, and the staff is very friendly. My only complaint is that the water pressure in the shower is weak.

Al principio nos llevamos mala impresión porque los blancos de 1 de las camas estaban manchados, me tocó bajar y solicitar el cambio ya que no había personal que lo hiciera, faltaban amenidades y blancos de baño. El horno de microondas no funcionaba, nos prestaron plancha pero no cuenta con burro, ni con caja de seguridad.

Todo muy bien, limpio, solo el ruido es el problema, se escuchaban los ronquidos de otras habitaciones

la verdad muy cómodo y limpio, la ubicación excelente, estas a 20 m de la playa.

The hotel was perfect location and generally clean and comfortable. My only issue was that on the first night we did not have water. We informed the front desk and she was not helpful and asked to try again in 30 mins.

El punto a favor es que estas a metros del malecón, pero la habitación es muy sencilla, sin elevador y limitado en toallas.

Ubicación inmejorable

Lots lots lots of noice Don't stay if ya can't sleep with it Location ok

Las camas no están cómodas, sábanas rotas tardan todo el día para limpiar el acceso al hotel Siempre había basura en las escaleras..

Mi habitación no tenía vista a ningún lado, era muy ruidosa todo se oye lo del pasillo. No tiene amenidades.

We had an ocean view It was a partial view but very good and morning sun. FYI we stayed 3 weeks but during the days prior to Ash Wed in Feb. they have a huge carnival, and the grandstand is in front of hotel so the noise level is very high and continues late into the night. So be aware it starts the Friday night and the last night is Shrove Tues. Ear plugs do not work and we ended up moving to a friend's place for four nights while carnival was on.

I reserved a premium room with an ocean view. Not knowing it was on the 3rd floor, we asked to change to a lower floor as my husband could not climb 3 flights of stairs. The manager immediately changed us to a ground level room but with no balcony nor ocean view. The room had a musty smell. It was not comparable to the premium room. He could not provide any other room at that time as they were fully booked. He refunded me a small amount but did not cover the money I lost for the cost of a premium room. The other issue is that street vendors played loud music until late at night. The manager and staff were friendly and understanding. Our stay was still pleasant but I was disappointed that we didn’t get what initially paid for.

La atención del personal de Recepción fue excelente desde el primer contacto

Great view.

Great location. Very, very poorly equipped kitchen. Not even a pot, only fry pan with a laddle no spatula. Drinking water not supplied. Hot water and wifi sporadic. Not fabulous, but ok.

Very courteous people

NO TENIA PERO ESTABA PERFECTA

La habitación estaba muy bonita.

The rooms are spotless..they are constantly cleaning! Showers are not great but to be expected. Beach front! I would definitely stay again if I were in Progreso.

La atención del personal y el cuarto impecable como siempre.