I don't know how this hotel is rated 5 stars. There was no hot water at night. The bath tub outside the balcony was not working. We had people coming trying to fix it so many times, we just gave up at the end. The cleaning staff didn't even bother to check if the shower gel or the shampoo tubes were empty and they were nor replacing them or throwing them away. Also the place is quite isolated and the room service stops at 10:30pm so there is no way to get food after that hour.