地下鉄の駅が目の前で、アクセスがとても良い

洗練されたホテルで立地もよくロケーションもよかったです。

ゴミ箱がトイレにしかなく不便、水(ペットボトル)があったりなかったり それ以外は問題なし キッチンは電子レンジ、コーヒーメイカー、冷蔵庫、ポット、グラスやナイフ、ホーク等々全て揃っている。

概ね満足も、これが5つ星？という感じ

一度泊まってみたいと期待していたが、シャワーの水量、水温調節、シャワーブースから水が漏れて水浸しになる、など、過去に泊まった近隣の4つ星ホテルに比べてもグレードが低くがっかりだった。部屋のクリーニングも1日に一度しかなく、シャワーの髪の毛が掃除されていないこともあり驚いた。部屋は広く、角部屋だったため窓も多くて開放感もあり、バルコニーも付いていて居心地はよかった。フロントの対応も、まあ普通で、5つ星という感じは正直感じられなかった。

Great location, great room, great facility. I think this hotel is one of the best in NYC !!!!!!

場所が便利で、ホテルのロビーは洗練されています。 部屋は広く清潔だ静かに過ごせます。 サウナが故障中で使用できませんでした。楽しみにしていたので、とても残念です。 スタッフねみなさんは、とても親切で笑顔で接してくださいました。 また必ず滞在したいです。

My son and me we had perfect shopping days in NYC. The Marmara was therefore the best hotel! Excellent service, big beautiful apartment…. Wonderful breakfast…. And a wonderful pool and spa! 💯 it was the best trip we have had to nyc! Thanks to all the employees there!

We enjoyed our stay & the amenities; however, we were looking forward to the rooftop patio and there was not one available. The staff was extremely helpful and courteous and there was plenty of food & shopping options within a walking distance. The subway is a few steps away and very convenient to use as well. We would stay here again!

Stayed in this hotel before and was happy. But in this visit, there was a definite decline in the quality of service. Slippers were not provided. The kettle was not working and I had to call for a resolution. Soap was not provided at the bathroom sink. Simple expectations that were not met. Wrote to the Manager but did not get a response. Overall impression was that there was no care put into making a guest feel welcomed.

Excellent experience!! Will be back!

Door service desk was excellent, room service was presentable and timely and very friendly. Pool staff and spa are great and attentive. Room cleanliness was awesome. It was a 10 for me

Service was great - Ben took care of us even when we had an issue with our reservation which was our fault. Great location

Staff is excellent and friendly.

No air conditioner in room and could not open window. Ricidulous.

The air conditioner in my room was not working. I went to the lobby to complain but the front desk man was on break. I came back over an hour later. He was still not there. Unacceptable.

The staff was very responsive when I called asking for assistance with the cable and when the shower knob fell off. I appreciated their quick response.

Nice hotel, quiet and classy. Was upgraded to a nice suite.

The property is right next door to a homeless shelter

We have been travelling to Marmara constantly for more that 10 years now. The hotel needs a remodelation, everything is quite old and used. The service of housecleaning is terrible - they just came into our room while we were sleeping without knocking; that happened twice eventhough we insisted on privacy The personal in the bar and reception did treat us nicely