Great customer service

It is nostalgic to return to Hotel Viila Tournon, without saying it is dated, it reminds me of a time when the world valued elegance and timeless excellence. The staff are always happy to see me, and I just love returning to this Hotel.

Excelente estadia, funcionários solícitos, quartos limpos, recomendo este hotel.

Clean and affordable

Dirty. Staff not very friendly.

Una facilidad congelada en el tiempo 80. Pero eso le da un look encantador.Tiene potencial

Friendly staff

Hôtel un peu vieillot de prime à bord. Mais qui possède le confort nécessaire. Chambre grande et équipé. Salle de bain un peu vielle, mériterait un petit rafraîchissement. La piscine est un plus, même si je n’ai pas eu l’occasion de l’utilisé à cause du temps. Hôtel bien situé.

The place was ok the hot tub is not hot. The air conditioner isnt strong no fan in room and overall lackluster

Bien en la estadia, sin embargo el desayuno durante los 7 dias fue el mismo, solo variaba el sabor del jugo.

Just a really great location. Nice room. At the staff is awesome. The only thing I’d recommend, is that they upgrade the gym

Excelente

This was a beautiful hotel, I loved it. Highly recommended

Es un hotel antiguo, el personal no es muy amable pero sobre todo las camas son de muy mala calidad, se sentían los resortes al dar vueltas sobre la cama.

It was quite old and frankly tired. The beds were pretty sad looking and feeling. The pool was not inviting whatsoever.

Was okay for me

A nighmare for any handicappd person, it was imposible for me to get to the pool or jacuzzi

The property is on a main thoroughfare so you are subject to the noise of air brakes and vehicles that don’t have catalytic converters anymore. My room was visibly dusty. The carpet needs to be vacuumed. It’s hard to say how frequently the bathroom sink and shower get cleaned with a soap scum and mildew removal product.

Wonderful little hidden gem of San Jose. Easy walk to explore, friendly staff. Have stayed here both times i have been to Costa Rica. Pool area is a 10/10.

Food was below standard room was dirty