The hotel is outdated, facets in the shower were broken, the room is outdated and had no complimentary coffee/tea bags, absolutely nothing to make stay comfortable. Front desk staff was lacking customer service skills and was raising their voice, not friendly and should definitely improve their attitude. This is the first time I'm leaving a review for my hotel stay. Despite the great location of this hotel, customer service should improve. This is not the cheapest hotel to be treated like a hostel guest.