I will never stay this hotel again. Far from everywhere. Also buses are not convenient. The hotel is everything old. I asked a receptionist to check my fridge because it was not working. He said they will check, but no one checked it. That don't care about customers. I couldn't use the fridge. Also I stayed two nights, but they didn't change the towel. So I had to use same towel two nights. It was not good for hygiene. Wifi is too weak. I have to use Internet out of the room. It was very bad experience.

*

Staff nice, while property limited, no WIFI, limited vending products, no public transport, overall overprized for what's offered

Location was great.. walkable distance to the city center and most tourist spots you could think of, the staff are incredible accommodating and even let me in the room early like 2 hours before check in time... my only issue was the internet. I worked well in the hallways but would disconnect about half an hour after I’m in the hotel rooms. Also the elevator though it works well, it is quite small.. so if you’re a big party.. it may take you several trips to get everyone up. Other than that definitely worth it

2 çift olarak farklı 2 odada kaldık. Bir oda duble diye geçiyordu. Diğeri ekonomi diye geçiyordu. İkisinde de küfler, tozlar çok yoğundu. Çalışanlar çat pat İngilizce konuşuyordu. Kötü değillerdi ama bize çok yardımları dokunmadı. Otelde sivrisinek sorunu vardı. Odamızda gece boyunca birsürü sivri vardı. Genel olarak aslında pek memnun kalmadık bu konaklamamızdan.

Localização boa, porém o hotel não parece hotel , entrada medonha, parecia que não existia , hall de entrada suja sem ninguém , aí no andar tem recepção , mocinha boazinha e atenciosa.

Hotel was good , clean and everything is located like 1 mile away walking.

Personale gentile e struttura pulita.

The property was under construction. The area was good and very close to city center and supermarket. It was difficult to find the place on google map.

Horrible not clean no available pillows limited towels. Noise until 20:30 in our door. Employee building a closet right by our door from 15:00 to 20:30 shower head broken. Bathroom’s door broken. TV not working. No available water or drink. Smells horrible. It was not clean at all. Electric and plumbing exposed. Elevator not working. You need to go up 3 floors by stairs with luggage. When elevator working only one person or two to use. Very dirt building. Reception was not nice or helpful. But a lot of sorry all the time but not effective. Others Guest complaints about not haven’t water for shower. Terrible place I will recommend to be out of there. Oh overthere was a construction around the area (not hotel fault but nevertheless nothing is done to minimize a bit of situation or advise you of anything, well if can call it a hotel very badly managed by amateurs, if expressed your disappointment the receptionist will yelling at you and expressing intimidating words toward you, also there no way to take our luggage near to hotel after you find a parking yourselves and dragging your luggage about 200-300 meters away because parking around is not permit only to local residents. And the construction make unbearable and dangerous to yourselves. Immediately find another hotel is my recommendation

Friendly staff, the elevator was 240 kilos max and showers were really bad. If it were a little cheaper, I’d have given it a 4.

Great water pressure and AC. Super convenient but also not loud or crowded. Friendly staff.

Very acceptable, would be nice to have a shelf in the shower for soap and shampoo

It is indeed an unusual property, a very old-fashioned, one-floor hotel on the third floor of a building which houses other businesses. For clients not accustomed to this type of family-run hotel, it can seem a bit unusual yet it common in many Italian cities.. The check-in is a man at a small desk, not a counter. There is then one corridor and the rooms. My room was very clean, quiet, very good air conditioning, great water pressure/shower, comfortable bed. The man at the desk, the proprietor was very nice and helpful. The building and facilities are old, to be clear. The location is at the edge of the historic center beyond Piazza San Marco, at Piazza Libertà, a well-car trafficked area. There are a few restaurants nearby. For clients wishing to stay in the more beautiful center, this hotel seems remote although is is only a 10-12 minute walk to Piazza Duomo on Via Cavour. It served my purposes of a 3-day stay for work. The wifi was typically weak but it functioned. The elevator is also old-fashioned, quite small, typical of old buildings in Italy In all, in spite of the slight strangeness of the place, it was a good stay with no problems. Thank you.

Our stay was overall very pleasant. Only one complaint: the windows are old and leaky so the room is quite cold when it's not summer and the there is a lot of noise coming from the road just outside.

Hôtel vieux pas très propre on as passé 4 nuit les draps n ont jamais était changé il faut attendre 20 min pour avoir de l eau chaude odeurs dans les serviettes pas chauffage Le petits déjeuner est servie la veille dans la chambre croissant emballé est madeleine

I like the friendly reception of the staff, made me feel like family.

El ascensor muy pequeño. La ubicacion no esta mal. Se puede ir andando. Parada de bus cerca. El personal un poco pasota

En la página se decía que se cobraría un impuesto de 2 euros por persona y por día y al momento de llegar se me cobro 3 euros, el encargado de la recepción eso si es muy amable. Por otro lado el wifi no llegaba en la habitación que me encontraba y las toallas no se cambiaban a diario. Pero en general por el precio esta muy bien ya que tiene baño privado y televisor. Además la ubicación esta bien.

No estuve en El Genzianella cuando llegamos estaba todo patas arriba, por lo que nos llevaron a otro al lado. Era normalito y estaba bastante alejado