Best hospitality!! I'd love to go again! from JAPAN🇯🇵

The staff was very friendly and helpful.

Good service. Reception is very open and friendly.

Nice room and good breakfast

スタッフの対応がとても素晴らしかった。　　

部屋が広くて快適だった。ヨーク駅からも徒歩圏内。また泊まりたい

駅からも近く部屋もきれいでサービスも良いのに、値段もお手ごろでとても良かったです。

Lovely hotel with that personal touch.

The reception staff all went above and beyond to assist us when we had any enquiries or needed some extra heating for when our room was cold. They also made sure to give information of how to reach the city centre and any other locations. Even the restaurant staff were all of high profession and the food quality was superb.

Good location with several good restaurants close by. Staff very friendly and helpful. Room was very clean and quiet, although bathroom was a bit dated and breakfast options were mostly cooked. Overall, great budget option and would certainly recommend.

This is an excellent choice of hotel for visiting York, close to city, staff very attentive and helpful, rooms very clean and comfortable, breakfast very good, would recommend every time.

Loved the friendly welcome and standard of service. The excellent value evening meal and hearty breakfast. The quiet garden at the front in which to sit. It was a short walk to Mickelgate, Holy Trinity and the city centre

Very welcoming staff. Great little bar

Good breakfast and staff

Breakfast was great. Staff very helpful. Lodge was only a short walk from the shambles and york centre. Had a lovely outdoor area

On arrival the receptionist wasn't very friendly she informed us that we had a twin room we explained that we had booked a double room she then gave us the key to room 51 on the top floor, the room was very small, the mattress, quilt and pillows were all flat, at 4am the light was shining through the room, resulting in a terrible night's sleep, this could be such an easy fix. We didn't feel that we had a relaxing break on checkout nobody asked how our stay was. We would not recommend this hotel.

Venligt personale, god beliggenhed og fremragende morgenmad.

The check-in process was straightforward and welcoming. The receptionist was very pleasant and helpful, which immediately made me feel comfortable on arrival. Checking out was also smooth and efficient. My bedroom was clean, comfortable and well equipped with everything I needed for my stay. Overall, I had a very pleasant and restful experience.

Hotel is fabulous, so clean and close to York centre: free parking was a plus for us. Staff very friendly, evening receptionist lent us her personal umbrella as all the hotel ones had been taken by other guests and it was pouring down. Breakfast was lovely and cooked fresh: staff work hard. Bar prices extremely reasonable for a hotel. Will definitely stay again.

The hotel and staff were lovely. The breakfast excellent. Parking free road side, but very limited.