Our room was really tiny. We couldn't even open our suitcase in the room! I honestly expect bigger rooms when I book a 5 star hotel. Overall everything was very clean.
The room was poorly soundproofed. We could hear our neighbors having fun at night and the receptionists talking. In the lobby was a cigarette smell, so I suppose, that the staff has been smoking inside.
The gym was in a terrible condition.
We really liked the pool area and the beach.
The breakfast, that was offered, was pretty good (some things were pretty cold when we arrived at 10am)