アーリーチェックインのリクエストをしていたが、部屋が準備できていないので通常の時間に戻ってこいと言われ、謝罪もなかった。エレベーターの調子が悪く、ドアがなかなか閉まらないタイミングが多かった。これは従業員の方が見つけてくれたタイミングもあり謝罪があった。アーリーチェックインのレセプションが本当に残念。

シャワーが出ずに、風呂タブにお湯をためて過ごした。空調もうるさく気になった。スタッフはやさしい方で親切だった。

Very Nice,Quite, with a large garage,easy access to restaurants and the city tour areas.

Nice convenient location, parking included

Very clean and comfortable bed.

Just a one night stay so we didn’t experience a lot at the hotel. Room has been renovated; it is spacious and very nice. Hotel has its own parking lot. Hotel is a bit out of the downtown area.

The rooms were renovated and super comfy!

Beds are so comfortable and good pillows. Location great walking distance to restaurants, bars, shopping and morning coffee.

Really nice location, room was large and clean, and the free parking was great.

Would stay again. Liked the location and ease of parking. Lots of food options. Only annoyance was doors kept opening n closing with a bang till late on a Saturday night as we tried to sleep. The street parallel to Lombard is vibrant with bars

Excellent room. Only observation is there was no hair dryer.

Excellent location and friendly staff — the Ed was incredibly comfy!

Very convenient parking access. Lots of great dining options nearby.

I have stayed at this property many times. It’s a great value for the money. The rooms are always clean and comfortable. Plus the price includes parking which can be $50 a day.

Amazing place to stay. Great location, close to the marina and palace of fine arts. Wonder suites. Great staff!

Great property but this time my room was a victim of a smoker who disregarded the no smoking rule. Also, extra pillows are a must as the pillows provided are inadequate.

Remodeled room is clean. Great location for shopping and dining

Great location.

Well done all!

It was a great