The hotel is tired and needs to be refurbished feel sorry for the staff as a lot of people complaining the staff were fantastic

A lovely 1-night stay. The property as a whole, including the room, was clean and tidy. The staff were from arrival until we left were very friendly and helpful. We will absolutely stay here again if we are in the area.

Great place to stopover prior to our Stansted flight Staff welcoming and enjoyed the quiz night ( Monday) Good food.

Good

Great hotel. Friendly staff

Very pleasant stay, thank you!

helpful friendly staff, great breakfast.

We arrived late and checked in. Staff were friendly. The room was very nice, especially for the price. We had a drink and a bite to eat in the bar, which was busy and a lovely atmosphere. Would stay again.

Clean room food excellent

This was a great place to stay. The room was very clean and the female receptionist was incredibly helpful and welcoming. A credit to the place. Only thing that stopped it from being 5 stars was lack of info at breakfast. We ordered and only became aware that there was bread, juice and other items available when we saw the waitress carry them away at the end of breakfast. It wasn’t visible from where we sat so a heads up would’ve been helpful. Still would recommend.

Really nice place to stay overnight before an early morning flight from Stansted, thanks 🙂

The room is a nice size, clean, but very very dated, the shower was in the bath and not very good. The hotel itself is located not far from Stansted airport and it's the only reason I would consider booking again. The parking at the hotel is very poor and pretty much a free for all but the car park next door is free between 6pm to 8am with proper painted bays where people park rather than just abandon their cars. All in all it was an ok choice of a place to stay for an early flight but I doubt we would book again

Excellent hotel. The reason for giving 4 /5 stars was that they didn't serve food at 8pm when we arrived... They decided to stop serving sure to having few guests. It wasn't a major problem as there are lots of places nearby.

Great stay with colleagues for office party - great food and friendly staff

A great place to stay in Great Dunmow … very good food

Yes no problems

Staff were really friendly checking in and the room was clean, quiet and comfortable for relaxing. Even had a rubber duck for the shower!

Staff were friendly and helpful. The room was clean and the decor good and interesting pictures. The food in the restaurant was excellent. The only negative from my husband was that there wasn't a shaver socket in the bathroom.

Nice rooms and food.

Short staffed but those that were there were good