Reception service is so good and helpful.

Honestly, I don’t recomend this hotel someone searching for a comfortable hotel. Because the room is not so much confortable, just work as the room or lodge with weak shower or wind blow into.. But at least, the housekeepers are working well to have us stay as happy as possible. So I’d like strongly to do to those who want to enjoy the beach inside national reserve park of Tulum. First of all, the beach is magnificent with a few people; so you can enjoy private beach. Second, you can enjoy everything of beach(this is kind of trade off with comfortability) ; you can enjoy sound of tide and vmagnificent of view all the day. And each dish is good, if you don’t mind, you don’t need to go out of hotel to have the dishes; but I’d like improvement in spped of service.. Even my small daughter insisted to stay. If you’d like enjoy the beach, this wil be a good choice. I think.

ー：penthouseという部屋に泊まりました。内装めちゃくちゃ可愛いのですが床がまっすぐであればよかったです。 ＋：とにかく雰囲気がとても素晴らしかった。Villaの作りが可愛いしプライベートビーチがすごく素敵でした。この時は満月だったということもあり、とってもロマンチック！！レストランでランチをしましたが良い雰囲気でした。周りに結構良いレストランもあるので食べ物に飽きることもありません。バスルーム付きの部屋を選んだので他のレビューにあるような不便さは感じませんでした。 また、このホテルのお抱えタクシードライバーに連れて行ってもらったセノーテ（有料）が本当に素晴らしかった。Tulumに行くならまた是非行きたいホテルです。

Staff was very friendly and helpful. Room was clean and comfortable.

The drainage it gave some urine smell/

No tenía vista a la playa

My kids and I had a great time. I don’t like that we had to pay to re- enter the property after every departure. I also hated that the national guard pulled guns on us upon re-entry every time.

Beautiful place with a great view

Bien

The property was incredible, the views were gorgeous and the staff were kind and accommodating. I couldn’t have had a better place to stay 🙏

Perfect 💛💛

Well maintained. i counted 57 wheelbarrows of seaweed removed one morning from the beach. Th infestation is relentless and not the faut of the property management. We enjoyed the yoga and the multiple lounge spots. Beer was pricey compared to neighboring resorts. We liked the music night, even danced to it.

Fantastic property, location and staff! Rustic, glamping style hotel in a perfect location with its own private little cove/beach, a fantastic restaurant that serves both Mexican, and other, cuisine, and a great staff ready to accomodate…A place where you can truly relax in the perfect spot right on the beach, in rooms with thatched roofs and some with private outdoor bathrooms (shower under the stars), away from the sterile pretentiousness of Playa Del Carmen and the zona Hotelera in Tulum, a true place where relaxing on your personal cabana by the waves just takes you away from the hustle and bustle. Just be ready to glamp it a bit…

The cabins are very rustic and very small. Every morning there was noise from a truck standing on the street next to our cabin (king ocean view) for up to 30 minutes. The nights were very hot (April) and the fan insufficient to cool us down. We couldn’t use the beach at all (nobody did) due to heavy seaweed (see picture), and the whole place looks a bit rundown, with tarps on some of the roofs.

Thumbs Up

El lugar muy bonito y buena atencion

The hotel is beautiful and we loved our room. However the value isn’t great. Food and drinks are very expensive. It was in most cases double the prices in Canadian $. I’m not looking for it to be cheaper than us but maybe at least the same. If you try to bring in your own water it will be taken away because the hotel is in a national park. There isn’t also a fridge to keep your water cold if you had it. They will say this is because they want to be echo friendly but they could find other echo friendly energy sources to accommodate this. On top of this the service wasn’t great. People were cold and not very welcoming. When when checked in the women at the desk seemed miserable. She was very short with us and didn’t smile or say hello at all. Then the cleaning and staff that take care of the grounds weren’t friendly at all, even when you just said hello. I will say the only people who really seemed genuine was Alex and the staff is the restaurant. If your ok with this, I say stay here because the actual hotel and grounds around it are beautiful, but if you would like genuine everyday human kindness, go somewhere else.

It is one of the first hotels on Tulum Beach. Beautifully embedded in the nature. You can spend your whole stay barefoot, walk through white snow, swim in blue seas and enjoy a magnificent fews. It is a true diamond.

Diamante K is literally paradise. So, so beautiful! The rooms are right on the ocean. Such a stunning place. This time of year there was a lot of seaweed on the beaches but not a fault of the hotel. Absolute quiet and ideal--away from the party scene of Tulum. 5 minutes from the Mayan ruins by bike. Absolutely loved it and will be returning again and again!

We felt like we discovered a hidden gem on the beach. The ambiance was lovely and the food at the Casa Maria Mexican Grill was the best food we have ever tasted. We especially enjoyed our server Emmanuel and felt he was a huge part of our amazing holiday. Thank you for sharing your little piece of Paradise with us !