総合評価とレビュー Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

外の音と、トイレを流す時の音がかなり大きい。。

とても新しく綺麗、スタッフも感じよく快適な滞在でした。

フロントとGMのサービス。早朝の出発だったレストランからレシートが上がって来てなく、後で送ると言うので、名刺を待たしてきたが、何の連絡もなし。電話、メールで4回依頼したが、全く回答なし。最後にホテルのGMから、滞在についての感想を求められたので、またお願いしたが、回答なし。。ここはもう泊まらない。。

I don't understand Spanish but everyone was still very helpful and nice...

Ottima colazione intercontinentale, ottimo anche i ristoranti all’interno, gentilissimi camerieri e receptionist

Beautiful hotel

The hotel is a bit dated but the value is great

First solo trip was a success thanks to sortis hotel 💕

The Hotel was great. Liked the spa, they had affordable packages that included use of sunna, steam room, and hot tube. There was more dinning options than I've seen at other hotels- it had a mini resort feel. The hotel concierge and housekeeping were the true stars. The concierge helped use plan excursions and even made sure our dinner reservations was confirmed when we couldn't get in contact with the restaurant. Concierge also left a sweet honeymoon gift in our room. Housekeeping prepared a beautiful display in the room to wish us a happy honeymoon. There was no tube, but shower made up for it.

Needs better cleaning crews

Loved my stay. The only issues was the lack of really hot water. The restaurants were outstanding and the service was impeccable. Would recommend it for a wonderful stay.

Rooms had not USB or USB-C ports available

Buenas Habitaciones, Limpias, Cómodas

Bonito

Specifically the young lady at casino cage cashier was awful. Never in my life have I experienced such an attitude and disrespect. Very disappointed to have one ruin the overall experience and we started for a week. Everyone else was very pleasant and accommodating.

Excellent hotel!!!! Highly recommended!!!!

All the staff was very polite and helpful all the time!

Amazing property

Wonderful staff, clean and updated rooms, excellent breakfast buffet, beautiful spa and pool

Great hotel