I like bed everything about this hotel. I'd love to be back when I have another chance to stay in Heidelberg.

建物内の構造が複雑で、どうなっているか分かりづらかった。一方、ロビーでのコーヒーのサービス等、他の同等ホテルでは見られないサービスもあり、お勧めできる。

駅からタクシーで8ユーロでした！ とても清潔感のあるホテ受付の方も親切。 ただ、私が予約した部屋がスタジオタイプでそれだとエレベーターが使えないと言われ、そこだけ残念でした。 部屋もきれいで、周りも静かなので女性一人旅でも大丈夫でした。 ハイデルベルク城までも散歩しながら歩いて行けました！

街の中心から少しだけ外れた立地だが、徒歩10分〜15分程度で旧市街に行けるので問題なし。レンタカー使用の旅行だったが、ホテルに駐車場が無かった（あったかもしれないが利用できず）ため、路駐したので少々面倒だった。レセプションからエレベーターまでは階段（10段程度）があるので、大きな荷物はちょっとしんどい。部屋はスタジオタイプで台所付き（最低限の食器、電機ケトル、電子レンジあり）だったので、食料を買って来て部屋で食べたい場合は便利。バスルームは広い。全体的に清潔で、特段問題はない。レセプションで市内マップをお願いしたら「無い」と言われたので、欲しい人はインフォメーション等で手に入れるとよい。

こじんまりしていますが、簡単なキッチンがついていて、女性客には最高ではないでしょうか。足の便もそれほど悪くはないし・・

Everything was perfect

Skuffende, ingen p plads som lovet på websiden, mangelfuld morgenmad.

This hotel is easily walkable to tourist district 10-15 min max. Which has loads of restaurants and shops. The room was very clean and staff nice. They do leave at 7 pm and you’re basically on your own til the next am. We had a car and you have parking on city streets at 5 euros a day (need to get a slip at front desk) but you have to find street parking which can be a challenge. They do have a few spots you can book in advance but we didn’t know that and they were gone upon arrival. They have an air condenser but no ac and as hear wave, it was hot. Otherwise the property is In a great spot at least for walking. 20 min or so to River. And close to several things if walking

I really enjoyed staying at this hotel! It was nice, clean, conveniently located, quiet, and had a/c which was great during the hot summer weather. Staff were pleasant and helpful too.

The reception staff were very nice. The room was large and felt reasonably clean. However, the mattress cover was grubby and my sheet had small holes in it. We asked for water at reception and were given bottles but not told we would be charged for them, and although I dont mind paying for a bottle of water, it would have been good to be advised at the time rather than be presented with a bill for water at the end. It was very hot when we visited and there was no aircon, so we had to have the windows open. The steet noise was very loud until about 3am and started again at 5am. Other than that the room had everything we needed.

Great place they say 3 stars but I think 5!! Staff very friendly and welcoming.

Alles wunderbar- sehr freundliches Team beim Check in und Check out zentral gelegen - hatte ein Einzelzimmer nach hinten raus - war sehr ruhig - alles top - Tolles Frühstück, obwohl es ein kleines Hotel ist - alles top gerne wieder

Walkable to shopping and old town. The room was great (included kitchenette!)

It was the most perfect place to stay. Large, modern rooms all located in a great location.

Convenient hotel for centre of Heidelberg. We were able to explore on foot from here without the need for public transport. Lots of cafes and restaurants nearby but hotel was just away from the centre in a reasonably quiet neighbourhood. Staff were friendly but quite anonymous…we didn’t need anything in particular during our stay so only saw them at check-in and out. Parking is just across the road, hidden away in an enclosed area of a side street.

Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!

Nice large room with everything we need. Close to the old centre (15 min walk). Clean and friendly personel.

Very friendly and helpful staff, nice and clean rooms. Lovely hotel.

Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.

Excellent stay at the Heidelberg Exzellence Hotel. Hotel was nicely located to all amenities and attractions. The hotel was clean, and the staff was great.