クスコの街の中心地ににも近く、ロケーションが良い。部屋数が少なく、従業員の方の心遣いも細部に行き届いており大変有難く感じた。翌朝の出発時間を確認され、早いことを伝えるとサンドイッチ等の入った朝食ボックスを用意してくださった。

Bed bugs

Internet service good

Estuve alojado 5 noches en una suite .El hotel es muy básico y mal mantenido aunque la habitación estuvo bien . No hay desayuno buffet. El personal lo más destacado por su amabilidad , pero eso no alcanza .

The staff was friendly and always willing to make sure you are comfortable.

Pros: Location next to Incarail (although I would not suggest Incarail) Breakfast Easy check in Had oxygen (if you ask for it, they didn't offer this at check in) Located a short walk away from Nina Rumi the most amazing Peruvian food we had on the entire trip! Cons: Bed is lopsided, I almost rolled off twice while I was sleeping. The toilets are noisy. You just hear the sound of toilets filling almost constantly. Don't accidently leave anything behind bc you will never hear from them again. I made the mistake and forgot my phone charger. I wrote them through WhatsApp after realizing my mistake which was about an hour after checkout. I didn’t hear from them so I replied back through hotels.com and also on Atiq’s website. I still did not hear from them no problem I’ll be passing through again in two days. I came back and they said they found nothing, which is really irritating because I know I left it there. I also asked what the best way to communicate with them since I did not hear back on any of the platforms I wrote them on. The front desk person did not have an answer for me.

We booked for one night after Machu Picchu tour and opted for the room with the jacuzzi tub. It is the only way to go!

Do not recommend this place. We got very late at night and they didn’t have soap, toilet paper, shampoo or conditioner in the room. One of the bed pillows was disgustingly dirty. The bed rest was worn out and there were ants in the walls near the bed. Honestly I would not recommend anybody to stay here. I know we did not expect a 5 star hotel based on what we paid. But they should take care of the basic things a “hotel” should expect.

Excellent location near Inca Rail office/waiting area for bimodal service. 10 minute walk to the town plaza.

O Hotel está na melhor localização de Cusco, a poucos metros da Praça das Armas. A cama é muito confortável e o quarto e o banheiro são espaçosos. Café da manhã regular, preferimos comer o lanche que fornecem para quem sai muito cedo para os passeios.

They need to do something about their management! On Expedia says the check in is ant 1 but ant hotel they check you in ant 2 pm. Each time, I want to go to the room the key was not working then I need to ask for another key replacement. The room service was awful, you go to the room after either they forgot the towels, shampoos, something else. Then you need to go all the way downstairs after spending the whole day hiking for clean towel and shampoos. The curtains were not closing all the was because the needed to be replaced so early in the morning while you were trying to catch more asleep you could feel sun light on your face. The hotel is close to an arena for festivals so once in a while you could hear loud music at night, because the room are not soundproof. There is no elevator so you need to climb some stairs to reach to your room. In morning at 7 am you go for breakfast, once in while the chef was not there and we needed to wait for 30 mins for the chef to arrive while they were mentioning the breakfast time is at 7 am. The property is about 15 mins walk to main square. However, overall staff were nice!

Location is good. Hotel is very small. Have to ask reception to turn on the heating every day.

MOLD, bathroom had a lot of mold ALL OVER the grout between the tiles, top to bottom , is crear they don’t clean well, the fan from the shower was completely covered with dust, splashes on the mirrors the one in the bathroom and the one in the room, finger prints on the furniture, and the tv had no way of accessing anything to watch, icon for Netflix was there but when clicking nothing was happening, no local Channels, plug in the bathroom was not working. So I paid for 2 nights and we staid only one, hotel refused to refund for the night we didn’t stay there.

Nice small hotel. Great service. Real close to train stations for Machu Picchu. Short walk to the main square and the other highlights.

Excelente servicio y el personal muy amable!

Very easy checkin. Easy to find just off plaza mayor de armes. Easy food, massage and pretty much everything right on the square and one or two streets down.

The room was very spacious with a nice bed, sitting areas and desk. The lobby is very tiny, adjacent to the lobby there is a an eating area where they serve breakfast, lunch etc., can be used as a waiting area since the lobby is so small. they need to change the carpet on the stair s.

This hotel is very dated and does not have any accessibility options. Including our room was in the third floor and we had to walk up a flight of stairs. We actually had to ask the guy out front to bring our suitcases up as it was not offered from the get-go. The location is great.

Great location. Clean. Friendly. Great free breakfast.

Nice location, clean and quite, front desk was very friendly