フレンドリーに対応して頂けました。 部屋も広く、クリーンでした。 シャワールームもガラス張りで、バスタブはありませんが十分満足です。 廊下に多くの絵を飾っており、雰囲気もとても良かったです。 朝食のコーヒーにも絵を書いてくれて、サービスの細さを感じました。 またローマに行く際は利用したいです。

ホテルを通して空港からホテルまでの交通手段（ハイヤー）を依頼していたが、飛行機の到着が遅れる事が分かった。ホテルからもらっていたメールに書いてあった連絡先に電話をしたが、自分は対応できないと言われたので、ホテルに連絡をした。すると、すぐにハイヤーに連絡をしてくれた。空港に到着後、なんどか自身の携帯に電話が入っていることに気づき、かけ直したところ、ホテルのひとが心配して電話をくれたことが分かった。ホテルの外装は古いが、中は完全にモダンに改装されていて、居心地がたいへん良かった。イタリアでこれまで泊まったホテルは狭いシャワーで苦労したが、このホテルのシャワーブースはどこのホテルよりも広い。バスタブはないが、普段からお湯につからない人には全く問題ない。 このホテルが面しているVia Nazionaleという通りは、目玉となる観光スポットはないものの、コロッセオやフォロ・ロマーナなどに歩いていける距離である。さらにこの通りと周辺の路地には商店やレストランが多数あり、観光地近くのお店と比べてもかなり安い。たとえば、ベネチア広場に近いカフェのエスプレッソは2ユーロしたが、このホテルの近くのバーでは0.9ユーロであった。また、婦人服もいい品質のものが15ユーロから50ユーロくらいで売られていた。それほど人も多くなく、ゆったりとした気分でショッピングができる場所である。ホテルの朝食はサラダ、果物、パン、シリアル、ケーキといろんな種類のものが並んでいて、5泊しても飽きることがなかった。 部屋は2人部屋にエキストラベッドを入れてもらったので、少し窮屈になったが、スーツケースを開くくらいのスペースはあった。値段の割りには品質の高いホテルだと思う。

服务非常好，每个人都很友善，地理位置绝佳

Had a balcony room which was great. Staff was very friendly & helpful. Breakfast was plentiful with many options. Only negative was room was small compared to US standards.

Excelente ubicación

Venlig og servicemindede , pænt hotel. Lå perfekt , tæt på bus og Colosseum . Morgenmad fin , især kafe og æg tilberedt frisk på bestilling Rengøring glippede en dag men ellers fint

Premier séjour à Rome au Trévi Palace Hôtel et nous avons été très satisfait à la fois de sa localisation proche de la fontaine de Trévi, du colisée, à seulement 20 minutes à pied de la gare Termini. Nous avons apprécié aussi, la gentillesse et la bienveillance du personnel. Le petit déjeuner est copieux, varié et service au top Je recommande vivement cet établissement !!

Great location, staff were brilliant, couldn’t have been more helpful, happy to give advice regarding places to go and how to get there. Rooms were clean, breakfast had plenty of choice and service was friendly and quick. Second time we have been here and would certainly go back

The location, cleanliness and staff were all great! The only complaint is that there is a lot of road noise.

We loved our stay here! The staff were all so kind and helpful in every way! The room was a bit small and we wished there was a vanity in the bathroom but other than that we loved our stay here! Proximity of property is perfectly located!

Great location. Near Trevi fountain. Very safe to walk around. Staff was awesome.

Centrally located from most of the main tourist sites, it is only about a 10-15 minute to most of them. Safe neighborhood and rooms are secure. Burger King is next door. We never had breakfast there since it was a little expensive and just ate at a local cafe instead. Staff was friendly and helpful.

Excelente atención- gracias

The young woman that greeted me was amazing, very helpful with giving us ideas to travel through the city. She also suggested a restaurant which we ate at twice. She made the city look easy to get around. The room was great, bed and linen were amazing.

Front desk staff were Amazing.Walked into neighbouring building and our room. Helped us carry bags up the stairs. Breakfast was great as we ordered whatever eggs we wanted. Location was perfect, walked to the colosseum, Spanish steps, the pantheon. Only negative was construction to store next door which woke us both mornings at 8, and went on most of the day, which was challenging with jet lag. We didn’t know how to contact staff to request more pillows or a new hair dryer without walking to the main building. Mattress was very hard.

The staff was great Daniela at the front desk was awesome. She arranged by airport transfer the place is clean, but I would definitely recommend some earplugs. I do a lot of traveling so I’m prepared. I stayed at the top of the stairs. The room was a little noisy, but the staff was great. We spent one night in the suite and that room was really nice. I would probably stay here again, very convenient location.

Great room and staff! Safe area and walkable to Trevi Fountain and dining. Highly recommend! Daniela took excellent care of us! Room was big and very comfortable.

Very nice hotel with great staff who were always friendly and helpful. Location was great and walkable to all the main attractions.

Didn’t particularly love that we had to stay across the street & there was no elevator but Martino was very happy to help us with our bags. The room was clean & modern. All the staff were very friendly & helpful.

No elevator. Everything else is OK. Very close to the attractions.