We stayed at one of their premises on Arenal Street, very close to Sol Square. Beds are flat and easily bends by your weight. People staying at the same building, possibly guests of the same premises, were quite noisy til midnight as well as people walking on the street. Hard to find the reception, which is not facing the Bordares Street so you must enter a small courtyard.

I <3 Madrid. Lovely place to stay. However no information given about how to find the actual location

Ubicación perfecta, único inconveniente la escalera 😞

Positives - Great location in Madrid. Clean. Negatives - up 5 flights of very hot stairs. Really noisy squeaky air conditioning that makes it hard to sleep. No window to outside. Very poor and dishonest customer service from the property. We cancelled a night (in advance, using free cancellation) the property said that Hotels.com had not contacted them about it (they had) and refused the refund.

Non ci avevano detto che all'arrivo bisognava pagare €200 di acconto (pagabili solo con carta, tra l'altro). Struttura al centro di madrid, a massimo 20 minuti a piedi puoi vedere i posti più importanti. Metropolitana vicina e zona vivace. Aspetto che ritornino l'acconto versato, speriamo bene.

Todo estuvo perfecto, ubicación, instalaciones, servicio.

Une honte qu'hotels.com propose ce bien ! Les photos ne correspondent pas vraiment et la taille du bien est bien en dessous de ce que l'on vous présente sur le site. Pas d'ascenseur, énormément de bruit, couverts pour 4 alors que on vous le présente pour 6, sale, bruyant pardon très bruyant... Et je n'ai pas assez de place pour faire une liste complète. C'est juste du vol!!!

Excelente ubicación. Nos dieron un departamento muy cómodo y lumpio.

La gente de recepción súper atentos y amables, el apartamento en excelente estado equipado con todo para una estancia como en casa , todo limpio súper acondicionado con una climatización excelente y la 300 mts de puerta delSol y 200 mts de plaza mayor. Lo recomiendo sin lugar a dudas.

La ubicación un 10 y piso muy práctico pero era un cuarto piso sin ascensor y las paredes eran de papel de fumar, se oían a todos los vecinos.

Todo muy bien en pleno centro

Séjour entre amis, la chambre correspond exactement aux photos de la description, appartement propre.

Ett mycket centralt hotell. Wifi-dosa ingick, vilket gjorde att man hade tillgång till internet dygnet om, även när man var ute på sightseeing.

It was perfect but the problem it wasnt having a electrical lift and my room was in the 5th floor.

Una excelente ubicación con personal muy atento y amable en todo momento, excelente experiencia

Noisy but we expected that. On the 4th floor 83 steps. We were capable of this climb but some would not be. Over 250m from reception to the apartment and the employee didn't offer to help carry some of the baggage to the room. No car access pedestrian only. Would I stay again the answer is no.

Buena

Schlüsselübergabe war nicht so einfach - ansonsten alles ok, wenn man nicht zu viel Komfort erwartet

Emplacement idéal en plein centre de Madrid. Hôtel super, calme, propre, très bon accueil. En plus on nous a prêté un boitier pour avoir une connexion internet gratuite dans tout Madrid !!

엘리베이터 없어 5층까지 트렁크 들고 올라감. 창문이 중정 방향으로 날씨 확인조차 불가능했음. 위치는 최상. 구글맵상 위치가 아니라 San Carmen 5번가였음. 객실 내 시설은 괜찮았음.