朝食のアレルギー対応の食事があるか何度もメッセージを送ったが、返事が一切無かった。そして滞在前に事前チェックインのメッセージがホテル側から届いたが、旅行中で忙しい為（4室もあり対応に時間がかかることから）、ホテル到着時にチェックインする旨をメッセージしたが、また返事が無い。翌朝また事前チェックインのメッセージだけ送られて来て、仕方なく忙しい中、事前チェックインを行った。ホテルに到着すると、すぐに鍵が渡される訳ではなく、またチェックイン作業があり、非常に手間がかかるホテルだった。スタッフも快い対応では無かったことが、せっかく良いホテルに宿泊したはずが、残念な点だった。朝食は大変素晴らしく、朝食のスタッフの対応だけは良かったことが救いとなった。

スタッフの方々がとても親切で、ちょっと問題を抱えていたので、色々親身に相談に乗ってくだり、力を貸してくださいました。快適に過ごせたので、延泊して計５泊してしまいました。リワードが一泊なのがちょっと残念。食事がとてもおいしかったです。

Stayed for 4 nights as a group of 8. We used the bar and ate there every night. Staff were super friendly and efficient. The food had a good selection and we all enjoyed every meal we had. Bedroom was cleaned daily and fresh towels issued.

Very helpful staff checking in is quick and easy, next time I’d ask for rooms further away from the entrance doors from the hotel into the bedrooms mainly because guests seem to say they’re goodbyes there and can be a little loud this doesn’t reflect poorly with the hotel people like not having to walk down to the end of the corridor, personally I prefer end rooms as they are much quieter, good food in the bar and plenty of staff on breakfast was a bit disappointing not a lot of selection from the continental breakfast but the staff will get you what you want from the cooked breakfast menu, overall a nice stay

Wonderful Check in, service and Breakfast staff, superb service, sumptuous breakfast, we had Vegan, very good choice of food, excellent onsite parking. Room was good condition, classic hotel style, good amenities. Good room price.

Staff were excellent , very friendly and helpful . Room good size and clean but very cool and installed radiator didn’t seem to work . Bed was too hard for my taste . Breakfast start time of 7.3O was too late for my required departure time to catch ferry .

We had a great stay. The staff are an asset to the hotel. Very friendly and helpful. The restaurants service and food was excellent and the hotel was very clean. Plenty of room and lots of outdoor seating. The only thing I would do to improve would be new pillows. They are so flat and hard that is maybe just a personal preference though. Looking forward to staying here again.

With the exception that the hotel is a little dated and the furnishing needs some refurbishment, the stay was very comfortable. It was great that our assigned room was on the first floor so we need not fight the stairs with luggage. There was daily housekeeping and our towels were changed daily (didn't dry out) and coffee/teas refilled. Breakfast was good and parking was ample and free. It turns out that the room was cheaper if we booked direct from the hotel but we didn't know better.

I had stayed here before and the service & accommodation was excellent so I knew what to expect

Lovely hotel. Clean and tidy. Staff friendly. Room was comfy and good size. Meals were nice and breakfast very good. Had a lovely stay.

Easy check in, Comfortable, clean room. Bar/restaurant on site was a plus after a long day of touring.

The reception staff have a lot to learn about meeting people. Such a disregard for the clients that I have rarely seen. I will not stay at this hotel again.

Wonderful stay at the Ardboyne!

Good service,nice hotel

I found the hotel staff very helpful . All dealings with staff were positive.

Great breakfast,comfortable bed and lots of parking space

The staff were wonderful and even let us check in early as I was feeling unwell. They accommodated a really large group well and the breakfast service was fantastic. Wouldn’t hesitate to book again

Everything except for the heat in our room was fine

Lovely hotel, newly refurbished. Loved the decor Breakfast good. Beds very comfortable. Good size rooms with excellent wardrobe space.Menu choices very good and reasonably priced Singer on Sunday evening though not on until 10-ish. chilled bottled water in rooms a nice touch. We very much enjoyed our 3 night stay

Great hotel the staff are really friendly and helpful and there is plenty of parking