11時でしたが心良くチェックインさせて頂きました。またチェックアウトも11時を過ぎていましたが気持ち良く対応して頂きスタッフの良さを感じました

Fue agradable estar cerca del distrito de entretenimiento (Hong Kong)

警察がたくさんいて治安が良く、食事や日用品のアクセスが良かったです。

Everything was great, except there was no TV working in the suite, but I will be back soon. Thank you very much!

Room 3 stars staff 4 stars

The room was clean and comfortable

Yrs room was clean

Very clean and organized hotel. Staff are warm and friendly. The breakfast is fantastic. Very safe and quiet hotel with a secured private parking lot for the guest. I will definitely return. Special thanks to David on the night shift. Also special thanks to the maintenance guy with tattoos. I don’t know his name but he is very friendly and helpful with all my hotel requests

Bueno

loved the new TV selection

Room was clean. Staff are courteous and helpful.

The hotel has guards on duty watching the Parking lot

I thought the place would be in an oh ok area but it wasn’t I was trying to surprise my wife but as soon we saw the surrounding area it had hookers all around also looked very dangerous to even take a walk around their thus we didn’t even check in due to this we ended up booking a different hotel I wouldn’t even think about staying here as it looks like the hookers use this hotel

Convenient stay. AC worked, TV worked. Towels available and hot water in the room. I will return.

Staff where all nice

Easy to get around

Una experiencia increíble en el Hotel Velario Desde el momento en que llegué, el personal del Hotel Velario me hizo sentir como en casa. Todos son increíblemente atentos, amables y profesionales. Siempre están dispuestos a ayudar con una sonrisa y realmente se nota que se preocupan por el bienestar de los huéspedes. Las habitaciones son modernas, limpias y muy cómodas. La cama es de las más cómodas en las que he dormido, y los detalles en la decoración crean un ambiente relajante. Todo está impecable: el baño, la iluminación, y la limpieza diaria es de primera. La ubicación también es excelente, muy conveniente y segura, con fácil acceso a todo. Además, el servicio al cliente es de un nivel que pocos hoteles ofrecen — se nota la dedicación del equipo en cada detalle. Definitivamente recomiendo el Hotel Velario a cualquiera que busque una estancia cómoda, segura y con un servicio excepcional. ¡Sin duda volveré!

We did not get room reserved and there were no remote for ac and tv didn't work. Plus didn't give the massage that was promised in reservation too

I like to have my quick access to my vehicle and to the street. Room could be cleaned better

I had a wonderful stay at Hotel Velario. The location was perfect—close to everything and just a short distance from the border. The staff were friendly and helpful, and the hotel was clean and comfortable throughout my stay. It felt safe and well-managed, and I’d definitely stay here again on my next visit to Tijuana