False advertising of the rooms.
Very tiny…hard to walk around the beds.
I booked the double room and in every picture they had a balcony.
I received a room with just a window.
When I spoke to the front desk they were condescending and dismissive. Unable to help in anyway as a manager was not in the building.
Staff suggested I somehow should have known that the pictures were misleading and I needed to specifically state I needed a balcony when booking as there is a limited number.
The next day when the manager was in I got the same story on repeat ….
Don’t book this hotel.
Outdated, dinghy, noisy , misleading and poor management.