Excellent facilities and room with friendly reception staff. Go out of their way to help. Highly recommended.

We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.

Room was quiet and comfortable. All was neat and tidy. Amenities included for a multi day stay in the apartment.

The property was very clean , beds were comfortable and shower was hot. Close to everything and quiet. Will definitely stay again

Easy check in, clean room, parking easy

We had a wonderful stay and couldn’t fault a thing. The room was clean, comfortable, and well presented, which made it easy to relax from the moment we arrived. The staff were exceptional — friendly, welcoming, and always willing to help with anything we needed. Their service really made our experience even more enjoyable. Highly recommend this hotel and would definitely stay again.

Very clean and spacious room with full kitchen amenities

Clean room

Clean and tidy, perfect area for my work purposes, friendly reception, easy parking

Room was clean and a good size.

Great staff, pool was lovely

Nice clean rooms, plenty of space for a family of 4 in the 2 bedroom apartment

Staff and rooms

We stayed in a 2 bedroom apartment. The main bedroom had 2 windows. One big set with an extensive amount of bird poo on the outside- it was disgusting. The other window had no curtains or blind on it and let the outside lights in all night, and the sun at 5am, and it rattled in the wind. The other bedroom had a bed that was uneven. I will be asking Expedia for a partial refund as we could not use the 2nd bedroom which I paid good money for.

Newly renovated, very clean apartments, very friendly and helpful staff. We will definitely stay here again.

Over priced, dirty and outdated. The property felt more like a jail then a hotel. The room smelt and the aircon wasnt working, making for a really uncomfortable stay. The pool also isnt available, this again was falsely advertised online. The hand towels in our bathroom were stained and everything just felt dirty. Highly recommend booking elsewhere. Not an enjoyable experience.

Really friendly reception, made process quick and easy

Great place to stay with the family. Unit was spacious. Kitchen could do with a few more cooking utensils.

Receptionist Sandra was extra helpful.

Ok as a last option. Rooms are modern, but tired and worn. Found a few stray pubes in the beds and shower. The lounge furniture, not great.(actually looked like someone died in the single seater at some point) Not what I expected for a 300 per night room. Being from out west, We are frequent motel users in Mackay, we normally stay in cheaper rooms. Thought we would “lash out” this time, what a waste of money! Don’t be fooled by pictures. Probably one of the worst we’ve stayed at in Mackay