総合評価とレビュー Numa Florence Rodo

受付がなく不安でしたが、メールで質問するとタイムリーに返信が来てサポート体制は万全で安心できました。 ホテルを出たらすぐ目の前にジョットの鐘楼がある最高のロケーション。部屋も綺麗で清潔。アメニティも充実していた上に、部屋にあるミネラルウォーター２本、ネスプレッソコーヒーのみならず、ミニバーのスナック２種類、冷蔵庫のジュース、ビール、シャンパンまでもすべて無料！朝食は徒歩１分のおしゃれなカフェでおいしいパンとケーキにコーヒーと、こんなに贅沢していいのか、というような素晴らしい宿泊ができました。もう絶対おすすめです！

■ 良かった点 ・スタッフの対応が非常に親切でいい思い出になりました。 ・朝食が美味しい ・好立地（ドォーモが近く、駅からも徒歩で行ける位置） ■ 悪かった典 ・部屋が若干暗かった ・部屋に化粧台がなかった（普段は気にならないが、ウェディングフォトのために利用したので、衣装がちゃんと着れているか確認しづらかった） 最初にも書きましたが、スタッフの方が非常に親切でした。ありがとうございました。 おすすめです！

素晴らしいロケーションにとても清潔な室内。隅々まで洗練されたインテリアで鐘を聞きながら目覚める朝は最高でした。朝食のスタッフのサービスも素晴らしい。

WiFiが使えず、出張だったので苦労した。2泊滞在中に直らないなんて対応遅すぎ。

Duomoのすぐ近くということもあり立地に文句なしです。 部屋は値段にしては狭い気がします。 サービスその他に関しては可もなく不可もないので、特に問題があるわけではありませんでした。

Great location: 1min for Duomo ! Great room: Clean and unique theme. Great services: No dissatisfied services. Japanese and Enlish is available. Good equipments & facilities: One small elevetor, nominal room facility, but no secutiry box in room. Totally highly recommended ! Good facilities:

Very good location and very nice hotel staffs.　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　

徒歩で主要観光スポットに行けたので便利。ミラノ中央駅からも地下鉄で2駅でアクセスもよい。朝食も美味しかったです。部屋もきれいで快適に過ごせました。

ホテルの場所が見つけにくかったですが立地は最高でした(*^^*) 歩いてすぐドゥオーモでびっくりしました！

fantastic location, easy check-in, AC was appreciated.

It was fine. It’s basically an apartment and you do not get any of the amenities of a hotel. It was in a good location. It was relatively clean however there were possessions from other people that were not removed from our room. Also the water for the shower was often cold. Also the toilet had two setting but only the big one worked.

Great location! I agree that the room doesn’t need daily cleaning or towel changes, but I hope visitors can drop off the trash somewhere in the hall everyday. There were many tiny bugs that flew around the trash can and also bit me! That wasn’t pleasant.

The only redeeming value is the location of you are not sensitive to noise, I am not. You will literally step into the street and be almost in front of the cathedral. Everything else is non existence. No help to plan for early check in or luggage. The ai customer service chat only states it’s too early to give you an answer. If you have very early tours there is nobody to assist with taxis if needed. If you want clean towels being the summer and you are showering more than once there is no help. The breakfast do not include it. For 18 euros per person you will find much better options in less than a block or two. Also they start breakfast at 8am, so if you have an earlier start time you will not have access to it. Good luck asking for a refund. Finally if you want a strong ac this is not for you.

El hotel está excelente, atención por mensaje en todo momento, limpio, baño moderno, cerca de todo y había cafetera y agua

We arrived around midnight with a small child and had to wait nearly an hour to check in. The process was extremely disorganized and stressful — especially after a long journey with a kid.To our surprise, the room given to us was designed for people with disabilities. My son couldn’t use the bathroom properly because of the low toilet height and lack of basic comfort for children. The air conditioning didn’t work, and the bedsheets were visibly dirty with stains. When I contacted the hotel via WhatsApp and sent them photos, they simply told me to go find clean sheets myself from the storage area and change them, absolutely unacceptable service. I felt unsafe and extremely uncomfortable. I couldn’t sleep at all that night. This was one of the worst hotel experiences I’ve ever had. I will definitely be filing a complaint with Expedia.

My check in didn't start off so great because I did not get the necessary email to do the digital check-in ahead of time. But the lady at the 'reception' helped sort it out for me. The room was clean and very spacious. It was a little noisy, given its location, but they provided headphones and it didn't really bother me that much, so it wasn't a big deal for me. The location is excellent. It's walkable to many of the main attractions and the train station is a short walk or taxi away. There is a public taxi stand nearby. Otherwise, you have to schedule one with the florence taxi app. Uber does not work here.

Perfect. Beutiful room and just steps from the Duomo..lively street with everything you could wish for. The room is lovely. Really a perfect roo. In the heart of Florence.

Very small and very loud

Location is the only great point. No air conditioning and bare minimum on the kitchenette

This place was so well situated. Loved the hotel.