2nd time staying in this resort. The first night the aircond is leaking and wetting almost half of the room. Try to use the phone to call front desk, no answer. (I don't know if the phone even working). Too tired to go down as it's almost 1 am. Go to see the desk in the morning to change room and they said they will get maintenance to fix it. After breakfast, they claim it's fixed. I went out and come back around 7pm, key card not working, need to wait for a little bit, and find out the airconditioner still leaking. Get the front desk and maintenance 'fix it again and left the dirty towel in the room. At this point, I'm already too tired to say anything. This is a stressful vacation.