I had visited Cranbrook three times from Japan and always choose this hotel. This hotel has so comfortable rooms with modern facilities with reason able accommodation fee. Also, compliment Wi-Fi connected so smoothly and this helps not only tourist but business person. Staff is I very helpful and friendly so I strongly recommend to stay this hotel when you are in Cranbrook.

Nice , clean and convenient location

Should have complimentary breakfast included for the price of the room

Clean room, nice staff, quietly air conditioning. Wish the bathroom was all walled in, but otherwise great hotel.

Nice hotel

Obviously I should have researched the property better so I knew about breakfast but it's got a couple of things which made our stay kinda crappy: 1. No breakfast included. Not even a snack bar. Free coffee and tea, that's it. 2. Dogs in the room next door and they were barking sporadically in the night. Walls (well, room interconnecting doors) were not sound proof at all. Could hear conversation and barking really easily. On three plus side the pool was decent and the beds were comfy. Shower soap was empty and shampoo nearly empty. Foyer is nice but otherwise it's just a higher priced Best Western Hotel without breakfast.

Enjoyed the stay. Used hide a bed it was surprisingly comfortable.

It was a great clean place to stay. The bed was comfy, the staff were very nice. I would stay here again.

Good parking. Very clean. Close to amenities

Very clean hotel, lovely sheets and the softest hotel towels. Pool was fun, outdoor space is a nice touch. Gym is small but glad it was there. Breakfast was not included but the breakfast in the restaurant was good. Would definitely stay again.

Everything was great. Breakfast was closed for the holidays I believe, which was fine cause we were always on the go. Continental breakfast would be great.

Great place to stay! Large rooms, great pool with slide.

No hot tub but the pool was nice with water slide. Breakfast was available at an extra cost.

Clean hotel next to the lake. Nice location.

Was. Good

Very good stay.

All good

The town itself is smaller, however it has a lot of US brand retailers that will be familiar to anyone traveling from the states. Familiar eateries in the area include McDonalds, Subway, Arby’s, Wendy’s, Popeye’s, Walmart, and others. There are aplenty of food selections in the area. The king room is large and spacious with a large wall AC/heater unit that was very capable of cooling the room quite well. The room is slightly dated; however, it was quite clean and spacious. Staff was very pleasant. There is an in-house dining option also. Indoor swimming pool is heated and onsite self-parking is convenient.

Rooms were clean adequate for the price

Nice hotel. Great staff