I had visited Cranbrook three times from Japan and always choose this hotel. This hotel has so comfortable rooms with modern facilities with reason able accommodation fee. Also, compliment Wi-Fi connected so smoothly and this helps not only tourist but business person. Staff is I very helpful and friendly so I strongly recommend to stay this hotel when you are in Cranbrook.

Clean well kept but unfortunately a good walk into downtown with limited sidewalks.

This hotel was one of our all time favorite travel hotels. We stayed just one night. It has a neat, clean, comfortable atmosphere with a friendly staff and an excellent Mediterranean style restaurant for dinner and breakfast - not complimentary with the hotel stay, but not expensive. The room was quiet, neat and clean, and simply had a comfortable feel to it, with comfortable beds, a big TV screen, an updated bathroom and all the basic conveniences a traveler wants.

Clean room. Easy check in.

Staff were exceptional. Room was very clean and comfortable.

Great place to stay!

Front desk staff were friendly Inviting and knowledgeable

Incredible property. Will be staying again

Clean

Meet needs perfectly

Clean room , friendly staff

N/A

Very pleased with our room it was nice and quiet and also very clean. We had a great day.

Great spot close to restaurants and shopping. Pool and slide are fun with nice warm water.

Parking good. Staff great. Alcohol selection not good in Mediterranean Bar. Kitchen could use more utensils.

Comfortable rooms. Good parking area.

We really liked the Modern Olive restaurant in this hotel - excellent food and service. Pool and waterlside are in a bright natural lit large room. We liked our one bedroom suite with kitchenette and two bathrooms, it was comfortable, clean quiet.

clean room great service!!

The room was very barren , did not feel roomy. The constant noise from construction in the harbour was very agrevating. Lights in room were not working due to batteries not been replaced. TV control did not work with the TV set which had to be replaced. Techincians were friendly and helpful. Front desk were not up to snuff for a hotel charging those prices. They did not like it when we brought up our concerns. Would not stay there again.

Great staff, and the hospitality vibe was welcoming.