The term pool needs to looked at

Everything was clean and the hotel room was very nice and so was the pool and hot tub / spa area. The lobby had a bad smell to it everyday though - it wasn't food from the kitchen it just smelled old and dirty (but upstairs and the room smelled fine). The breakfast was so dry and the front desk was not very friendly or helpful. When I didn't have a physical credit card the guy said I needed one and I don't think I actually did, I just needed to pay a deposit for parking and using the kitchen. If people need physical credit cards these days then clarify that, as I use an e-wallet. Also, considering I paid for a room that already had a kitchen in it, I was surprised to realize I had to pay extra to use it which I thought was ridiculous. When we left, the girl didn't even ask how anything was, just sort of dismissive.

This place has seen better days. The carpet in the bedroom was wavy and loose. But the worst part of our stay there was having to pay $15 for staff to unlock the kitchen cabinets so we could cook. It’s similar to selling somebody a car and charging the mixture to have a key. Absolutely ridiculous! The breakfast was barely edible. Canned fruit and eggs that were round. Scrambled round military type eggs. The room was quiet and the bed was comfortable. The TV selection was the worst I’ve ever experienced. They didn’t have any apps for watching television. Overall, we got the impression the owner doesn’t care about his guests. I would not recommend that anybody stay at this establishment.

Hotel was under renovations so there was no breakfast or dining area available. Our room was comfortable and everything we wanted to do or see was easily walkable.

Great location, close to Fisherman’s Wharf and Empress Hotel. Area was attractive and safe for walking. Restaurants nearby within walking distance. Good breakfast and parking was convenient and reasonable. A problem with the bath tub drain was fixed the next day. Housekeeping was exceptional and the room was quiet and spacious. Good value for the cost.

The breakfast is good and the staff in the information desk including those serving breakfast are all nice. The room is clean and the place is accessible to the Parliament and other places to visit in Victoria Island.

The room was great and clean but the kitchenette lacked plates, bowls or anything to cook with. Come prepared!

older and outdated, room was outdated and mattress was not comfortable very nice location

Everything was good but breakfast is basic.

Very comfortable and clean. Lovely staff. Kitchenette a bonus. Breakfast limited if you have dietary requirements. Well situated to explore Victoria. Good parking.

Room was nice and clean. The fellow that checked us in at the front desk was absurdly rude. Couldn’t have cared less about anything. The lady that was looking after the breakfast area (petite dark haired lady) was also very very rude! Parking was questionable. There was a sign up saying the parking lot was full. The front desk said if we used valet parking it wasn’t. So an extra $20 a night for parking. Location was great.

The coffee maker was finicky. The first time tried, it worked. Subsequently one had to try several times before it would start to brew the coffee. Sometimes it was easier to take the elevator and bring up a cup from the breakfast room.

Everything was good, friendly staff, parking easy, room clean

Helpful staff. 5 star

Great breakfast. The odour from their driveway coating was very strong in some parts of the hotel. They were doing their best to mitigate it.

Great location, parking underground, good breakfast, the room was nice with a kitchinette.

Pas une option intéressante. Besoin de rénovations.

Maybe change up the breakfast abit more? Very walkable to many sites. Liked treatise and mini fridge to cook in if wanted.

Stayed one night. Had to tolerate a terrible noxious smell through out the hotel from driveway resealing. It was even worse in our room right beside the driveway. Gave us terrible headaches. They told us the smell would dissipate soon after application but when we returned to our room hours later it was worse. Then we had no water in the room from a burst pipe. Couldn’t stay in these conditions and had to leave at midnight to find another hotel. Not okay. This hotel should not have been renting rooms during this phase of their renovation!

Needs some upgrades