Werawan M
6.0
/10
15週間前にレビューしました
Hotels.com verified review
After checking in we found that the sliding bathroom door could not be opened or closed and the TV couldn’t turn on. The problems were fixed quickly though. Breakfast choice was the same everyday since we stayed long it was terrible. I observed that the cleaning staff used the same clothes for cleaning everything in the room from table to tray, etc. One night our wallet was stolen while walking on the street and we wanted to report to the police. I asked the front office staff to help key in the nearby police station address in Uber. She did but it was not a nearby one (the police asked why we didn’t go to the one near our hotel). On our departure day, the Uber taxi driver arrived somewhere that was not the pickup point where we used to wait. The front office staff were busy with checking in so I asked a staff whom we met almost every morning during breakfast to help talk to the driver but he refused and told me to ask the front office staff. My overall assessment of this hotel is that although the hotel location is good, the operation and staff are not professional.
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