４連泊しましたが、どのスタッフも親切で快適にすごせました。 アクティビティーの予約も、こちらの要望を詳細に聞いてくれ、ショーの予約やタクシー手配もしてくれ大変助かりました。 料金は、少し高めかもしれませんが、アットホームな雰囲気で、リラックスできました。皆さんにもお勧めします！

とても清潔なお部屋で大満足です 滞在中に頼んだ荷物が届かずに困っていたら スタッフの方のが荷物の受け取りと次の宿泊先への発送も行ってくださり、親切丁寧な対応に感謝しています。 ロトルアを訪れる際はまたこちらに泊まりたいです

換気扇設備があれば良い。

Great location, close to the town and beach front. Used pool, hot tub and BBQ so was good to have those facilities. Room was spacious

客房有很多小飛蟲，是缺點；服務人員很優。

We were put in Room 1 eventhough we were first to arrive at check in time. This is by far the worst room with the standpipes from the volcanic steam venting and condensing immediately outside the kitchen and bathroom windows. It would be better further away. I couldn't sleep with all the sulphur smell and woke up nauseated. I book through Expedia as when there are rooms that are preferentially better then there is a price difference and people can choose. Too bad as staff was so kind with many thoughtful amenities.

Room was clean with excellent amenities, location and staff

Staff and locstion were great

Mycket trevlig personal

Was a decent place to stay.

Apartment 2 is outdated

Love the mineral spa! And nice walk to the lake front.

Friendly staff. Nice, spacious, clean room. Nice and relaxing Mineral pools. The kids loved the heated swimming pool too. Great location - just a few blocks from Eat street and a short walk from the beautiful lake.

Lovely staffsuper clean room, really loved their ethos

Very upbeat, helpful, personal staff.

Clean comfy good beds nice toiletries and loved the location walk to Eat street restaurants.

Grat place to stay! The staff is very nice, friendly and accommodating. The rooms are clean with very nice comfortable beds and linens/towels.

Everything was pretty great. Only feedback i would have is that the rooms need to be updated. The shower head was on the verge of breaking. Any time you would have a shower it would leak into the hallway.

Great pool and hot spring baths. Excellent ecofriendly approach and a great location

Hot pool