The check in process was a breeze and received a good service from Gayu, at the reception. The hotel situated in between two stations (Resort World and Imbiah) of Sentosa Express monorail and was just a few minutes walk away.
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Donabel Fadriquela
6.0
/10
174週間前にレビューしました
The breakfast-when my kids ate their breakfast the siomai got shattered plastic pieces. We reported to the incedent and only apologize we heared from the management.
1人がこの情報役立ちました
DJ
David J.
9.7
/10
179週間前にレビューしました
Booked 2 rooms, and requested connecting rooms. Rewarded free upgrade to 2 bedrooms suite. Thank you so much, it really made the holiday memorable for the kids.
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WY
Wini Y. W.
6.8
/10
203週間前にレビューしました
Internet WiFi tidak berfungsi dengan baik
2人がこの情報役立ちました
Ang Wee Lek
8.8
/10
205週間前にレビューしました
Overall OK experience. Except for some door and TV issue.
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KK
Katherine K.
6.1
/10
208週間前にレビューしました
Check-in was very long, our information was mixed up with another guest. Room was ready after 4.30pm even though we have written in for check in at 1pm. The attractions tickets given to us were not able to use at USS. Saying that the tickets were void. The room was old, and not clean. Will not return again.
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EILIEN
9.4
/10
218週間前にレビューしました
I had the most pleasant stay here. It was for my birthday and I didn't expect much but little did I know that the hotel prepared this cute birthday decoration. I was truly impressed. I was given late check out which I was truly grateful as well. Definitely, will come back again. Thank you for making my stay a memorable one.
1人がこの情報役立ちました
RS
RAVISHANKER S. P.
9.4
/10
219週間前にレビューしました
The checking in was pretty smooth and the best part was that we managed to get an early check-in. The room was very nice and cosy, had comfortable beds and many storage areas. It also had a pretty spacious toilet. The hotel staff were very friendly and pleasant. The check-out process was even way much convenient with us just having to deposit the hotel key cards into the check-out box.
続きを読む
+2
1人がこの情報役立ちました
YM
Yap M. S.
5.7
/10
219週間前にレビューしました
The wifi was lousy … bad connections.
1人がこの情報役立ちました
ES
Esther S.
9.7
/10
220週間前にレビューしました
It was a pleasant stay. Friendly service. Staff are very helpful and polite. Overall, experience was wonderful.
1人がこの情報役立ちました
TH
Tan H. C.
4.8
/10
220週間前にレビューしました
The main door lock is faulty (no battery and needs reset) and I had to go to the lobby to get help. There is no telephone on the corridor and I had to make multiple trips from room to lobby to get the issue resolved. Booked 2night and decided to leave after using 1 night. No refund was given. Spoil our staycation. Carpark to the hotel is a distance away. The bed and blanket need improvement.
続きを読む
1人がこの情報役立ちました
T
Tan
5.4
/10
221週間前にレビューしました
Place was not clean. My access card was faulty and had to be reissued a new one. Complimentary breakfast selection was bad, just 3 simple set options.
1人がこの情報役立ちました
TQ
To Qiao J.
6.4
/10
221週間前にレビューしました
The location of the hotel is great. With eatery and most attractions just a short walk away. However, the service was unsatisfactory. The staff did not inform me that I need to make booking for the use of gym and the pool; Or where to make the booking at the check in. It is quite disappointing as these information should be very basic since the start of covid.