スタッフはフレンドリーで温かく、いい人達でした。 気になる点は2つ。 1つ目はチェックインにかなり時間がかかったこと。15時に着き、ウェルカムドリンクやスナックを出してくれてゲストカードを記入したのですが、まだ部屋が片付いてないということでかなり待たされました。そのあとすぐ用事があったので、困りました。(荷物を預けてすぐ外出しました。) ２つ目は部屋の掃除が甘かったこと。３泊したのですが、２日目に帰ってきたら、タオルは交換されてない。３日目に帰ってきたら今度はトイレのゴミ箱の中身を片付けてない。トイレのゴミ箱は清掃を依頼したあと、また外出し帰ってきたら片付けられていませんでした。 それ以外の人の温かさや、部屋の内装は素敵だったのに、残念。 アメニティーに関しては、ドライヤーはありましたが、歯ブラシやスリッパはなし、ボディソープも3イン1タイプがあったので、持参がおすすめです。

Hotel staff stole my money (2 or 30,000 Japanese Yen = 200 or 300 EUR) from my wallet in my room. When I was back from Huna Square at 9pm, the only hotel staff at night shift kindly suggested me to have a tea at the terrace. So, I put my bag in my room, and went up the rooftop terrace to have a tea for 30 minute. When I was back to my room, I did not notice my money was stolen because I had two wallets each for DH and JPY and the wallet for JPY will not be used till I will go back to Japan next day. When I arrived at Japan, and tried to buy a bus ticket for my home, I noticed all of my 10,000 bill are gone. Since the above is the only timing I did not keep my wallet with me, no other person than the hotel staff could steal my money. The hotel staff is a part-time worker of university student. The man with dreadlocks is the man who stole my money.

フナ広場からすぐそばのリヤドで便利です。 スタッフもやさしいし、親切。 朝ごはん、宿の雰囲気等は普通です。

エアコンの暖房が効かなかったが、ホテルのスタッフに伝えたところ別途ヒーターの設置をしてくれたため暖かく眠れた。フライトが早いことを伝えたところ、朝6:30に特別に朝食を用意してくれるなど大変親切にしてくれた。一方、シャワーの排水口の流れが良くなく、またフナ広場から近いが人影が少ない道を通る必要があるため不安を感じた(何も起きませんでしたが)。また、クレカの利用が困難で現金のみの支払いでした。部屋にTVなし。総合的にはいいリヤドだと思います。

2泊しました。アパルトメントなので、キッチン/食器/調理器具が揃っています。 少し離れたスーパー等で食材を調達すれば、充実のマドリッドライフを過ごせます。

The room is clean and well maintained. The staff are accommodating and helpful though they speak limited English. Breakfast is ok but if you want a protein based breakfast then its not for you. The properly is beautiful. Very cosy and surprisingly silent considering its proximity to the square.

It was lovely place to stay. Nice atmosphere and calm in the middle of center. I really enjoyed time there

We messaged the riad through Hotels.com but got no response. When we arrived, they initially couldn’t find our reservation, though they accepted it after we showed confirmation and asked us to return at 2pm. They did hold our luggage, which was helpful. The staff were nice and helpful. When we came back pass 2pm. the room still wasn’t fully ready, which wasn’t a big deal. The riad felt a bit worn down. The curtains were a bit annoying, with large gaps on the sides. Shower handle is on the floor because the handle holder is broken. Great location though.

Very very accommodating, very clean spacious rooms. Would definitely recommend for anyone looking to stay central. We needed to leave 30 min early, they were so accommodating upon asking and provided a morning breakfast. Also, breakfast isn’t buffet style - it’s sit-down like a restaurant and it took about ~30 mins for me and my partner to eat. Very fresh breakfast, very authentic and would definitely recommend.

During my stay, the air-conditioning unit in the room was leaking continuously throughout the night, causing the bed to become wet and making it extremely uncomfortable and unsuitable for sleeping. It also made dripping noises all night long. I reported this issue to the front desk immediately. Despite acknowledging the problem, I was informed that no alternative room was available as the hotel was fully booked, leaving us with no option but to remain in the same room under these conditions. The hotel staff assured us that the issue would be repaired before the evening. We spoke with the hotel manager, who said he was on top of the situation and will have it completed and provide provided a business card. However, upon returning later that day, the air-conditioning unit had not been fixed. We were then told that no technician was available to address the problem. Due to these unacceptable conditions and the hotel’s inability to resolve the issue, we were forced to make alternative arrangements. We did not stay for the full duration of our booking, as we had to spend most of the final night elsewhere and only returned briefly to collect our belongings. This situation falls well below acceptable accommodation standards and does not reflect the service or quality advertised. I have pictures.

The hotel was nice and the breakfast was nice. It was loud at night but thats what you get for staying right by the main square. I think overall it was a nice place to stay. My only real issue and why I didn't rate it 5 stars was the guy who checked us in. We booked a taxi through the hotel which was 30 euros. We were dropped off near the square and one of the guys with carts was waiting to help us navigate and bring our luggage to the Riad. When we got there the receptionist told us to pay the guy 5 euros, which was fine but a little off in our opinion as it was an extra cost not advertised. The receptionist then tried to charge us 35 euros for the taxi and only backed down when I showed him the email with the booking saying it was 30 euros. He also tried to double charge us for the city tax. He also wouldn't let us pay in dirhams at first as he "didn't have change" which ended up being a lie as he relented when we didn't have euros and gave us change for our dirhams. Its an okay hotel and a good price on paper, but I would be cautious and double check any extra fees they ask you to pay in cash.

L’accueil a été très agréable, on nous a offert des petits gâteaux et thé marocain. La chambre était très jolie, aux couleurs traditionnelles. Le riad était très calme et reposant, avec une belle vue sur la place Jamaa El Fna ainsi que la chaîne de montagne de l’Atlas

Allmänt mycket bra!

It was nice stay and good staffs.

Staff was excellent, so helpful.

Kändes trevligt och säkert med barn. Vägen till hotellet är lite svår när man inte är van vid Medinan, bra att ha internet för att hitta eller ta hjälp.

Dejlig centralt i forhold til oplevelser. Sødt og hjælpsom personale. Hyggelig Riad. Hyggelig lokal morgenmad.

Personal sehr freundlich. Das Zimmer ist sauber aber zwischen das Bett und die Wand ca 30cm sehr schmales Gang. Die Zimmer für ältere Menschen nicht geeignet. Das Frühstück kann mann vergissen.

Le Riad est très bien, propre et agréable. Le personnel y est très gentil. A 2 pas de la place du marché. Au milieu des souks. Beaucoup de visites possible à pied. À quelques minutes de la koutoubia où on peut facilement trouver des taxis. un emplacement très stratégiques pour faire des visites dans Marrakech.

The riad is very beautiful and located closed to the main square and to the souq. Everything could be reached by walking.. Breakfast was good personel was very friendly and kind. We definitely recommend it.