It’s a boutique hotel with less foot traffic but still so many dining options all around. It’s off a side street from Gran Via so location doesn’t feel as chaotic compared to staying directly on Gran Via. Hotel is still in the heart of all the shopping and dining. It’s an easy walk to the Palace and Cathedral. It is very loud at night and loud in the very wee morning hours!! Every single night we experienced extremely loud street noise from drunken people, trash trucks and people talking loudly. We were experiencing this at 2am and 4am. That’s the only down side. The breakfast is wonderful; the staff is smiley, the location is perfect, the hotel is super posh, the blackout curtains are great. I am sure the hotel can’t fix the loud noises from the street in the middle of the night but if they could, I would give it 5 stars. But, when it’s hard to sleep, it makes it hard to give 5 stars, even with earplugs in.