Customer service is everything and the guy that checked us in what stoic. I did not feel if I was wanted. In fact, it seemed as if he had been working all day and didn’t want to be bothered. I received a call from the front desk at 3am asking for someone I didn’t know, which hindered me from going back to sleep. It was also difficult to fall back to sleep because of the noises, which I couldn’t tell where they were coming from. Next time, I’ll listen to the ratings. This hotel should be rated lower. Nice area, horrible place to stay.