My go to place to stay when I’m Newcastle. Staff go above and beyond and the whole place is so clean and comfy

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Amazing staff, clean room, understanding and supportive staff, I stayed here while visiting a loved one at JHH, staff could not have been nicer.

Clean room, staff friendly without any issues, entrance from car park to reception could be better. Hotel car park was full and had to park on street

It was in an ideal location and was very clean.

Great service, staff were wonderful, the rooms were super clean and comfortable. The food was lovely.

The room we booked had an issue that couldn't be resolved in a short time frame and over a long weekend period. Instead, the staff upgraded our stay by providing complementary breakfast, which was also good. The staff were friendly and the rooms were clean, tidy and comfortable.

Very helpful and welcoming. Clean and tidy rooms.

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Staff members were extremely helpful and friendly. Rooms were clean and it was easy to get around very nice quiet location.

I stayed 2 nights for business and it was very pleasant. I only wished I was able to open a window in my room, but otherwise everything was fine. The staff was very friendly and helpful.

The rooms are clean and tidy & the hospitality from the staff is excellent.

Good location, the adjacent pub does good food and the cafe next door does good coffee. The staff were friendly & helpful, especially on a weekend where Newcastle accommodation was sold out!!

Courtesy.cleanliness and good meals.

Good location, enjoyable stay

Room was neat and tidy, staff were friendly and had a great pub downstairs with nice food and very kid friendly

Very clean and conveniently located to shopping, hospital & major sporting grounds. Car parking is off the street which is another big tick.

Stayed overnight for a concert nearby. The staff were wonderful in welcoming us & assisting with arranging a shuttle bus to and from the venue. Food was very good & the accommodation very comfortable & clean. Will definitely stay there again. Such a good experience

Very helpful friendly staff, amenities were great loved the bar and restaurant would stay again

Staff were awesome and accommodation very clean.