I Wouldn’t say it would be an issue to other people but, being told about the water is brown due to the rainforest conditions 30m before arrival made us questions ourselves especially it not being advertised on the website and on the booking/checkin instructions, we hesitated to drink water from the tap and were only given 2 water bottles which made the situation more dire, place was ok for clean the dinning chair pillows were stained and smelly, the carpet had a decently sized stain and was stinking, we were told the place received a bit of renovation and yeah they don’t bother covering up or patching the plaster holes they left behind and the scratches on the wall, aircon was outdated and required further thorough inspection, the spa bath jets were all stained and the spa floor had a few spots on it indicating it wasn’t cleaned prior to the last guess leaving, abhi was good until we told him about the issues and tried requesting a refund, he called us in the morning to just literally rinse and repeat the same words for 6 minutes, he wouldn’t let us speak until I told him to stop. All issue aside the place location was top tier, the views are immaculate from the deck outside, privacy was a nice touch to add to the place, but sadly whatever’s advertised is what the place looked like before the new owners came in, biggest problem is the place has changed a significant amount to what is advertised and the old photos of it will make u book it, please look at recent photos before

Best place for stay far away from world into forest

Great room. Really beautiful place.

All in all a fabulous rainforest hideaway with all elements of comfort incorporated into an aesthetically pleasing interior. Just loved to step down into the spa ,with wrap around views of the rainforest , and spending time relaxing on the balcony just soaking in the lush environment, being visited by colourful native birds. Loved the privacy of the setting and its close proximity to The Cathedral Ranges State Park, where the hike along the Razorback from Sugarloaf Peak was amazing, albeit challenging. We are also very grateful to the manager , for allowing us to bring our stay forward by one night to make the most of the glorious weekend weather, missing the impact of the downpour on the date of our checkout.

As soon as we arrived the front door was surrounded in mud.The drainage in driveway is blocked with debris. No attention to detail on arrival and lack of maintenance. Upon entry I tried to boil the kettle for a cuppa. Kettle was broken and leaking! The stove top was also broken and the kitchen fan above stove was filthy and also not working. The toaster was also broken!!The toilet seat was broken.The door leading into the spa/bathroom was smashed in.!! So it's July , mid winter , and the fireplace was going to get a work out...so for 2 cold nights the team at Woodlands retreat supplied me with 5 wet bits of timber!? They told me to go to Coles and buy some firewood!!The cottage was fitted with speakers throughout yet there was something missing...no sound system or DVD player.The outdoor BBQ worked a treat except there were no utensils to clean or cook with. This place is gorgeous and you pay a premium to stay. Ive been here before years ago and loved my stay, that's why we returned. The premium price should obviously be backed by premium service and amenities. I won't come again. New management I guess. The area of Narbethong is breathtaking! Make sure you visit Steavensons Falls In Marysville. Give Woodlands Retreat a miss and treat yourself to accomodation elsewhere. By the way I tried to sort this out with the Woodlands Retreat team directly.....guess what...still waiting for a response. This is the first time I've ever left a poor review. .

2 nights 1 towel each With a spa, totally inadequate TV not operable Music system removed

Wonderful to have accommodation in the Rainforest

Great place but a bit too expensive

Loved the spa and the quiet atmosphere. Loved having the birds visit us on the balcony each day. Lovely place to stay.

Beautiful cabin set in the bush full of Australian animals.

Loved the location and the big spa bath. The view when u wake up looking out at the lush bushland was perfect. There were mice in the walls so could hear them all night, did mot make for a peaceful sleep.

Stunning property! Stayed for a couple nights in Jan. Note that cabins are serviced via tank so hot tub water was a little brown due to this. High quality locally-sourced breakfast essentials and toiletries provided. Absolutely beautiful grounds that are very well maintained. Woke up to the sound of songbirds and gentle rain pattering on luscious green fernery. Highly recommend these secluded cabins for a luxurious nature retreat!

Lovely property, secluded stay in the forest. The water in the spa came out dirty but otherwise a wonderful getaway. Maybe put some lights up along the path so it’s easy to see at night when driving into the area.

Beautiful

Fantastic quiet getaway! Very clean and tidy but for the price you pay there should be a ready supply of wood for the fire at no extra cost.

A perfect getaway with all you need to relax and enjoy your time of relaxation.

Great for a private, romantic and relaxing stay. It was raining during our stay but it was actually the perfect setting to stay indoors, relax by the fireplace, have a bubble bath and listen to the rain in the comfort of an amazing rainforest setting. If you're looking for anything more, this is not the place for you!

Lovely place to stay very sucluded Great views and senery friendly staff and lots to do and see in the area. awesome welcoming pack to get you started!

It was lovely, however there was no Information package available, No pressure in the shower and an out dated BBQ. The door to the bathroom wouldn't open but the manager did come and fix it for us. All in all it was a nice stay but not worth the money.

No matter what we tried couldn't rid the strong smoke smell throughout