総合評価とレビュー Hotel Guru Grand

従業員がとても親しみやすく、朝食も美味しく、楽しく滞在しました。特にホテルのオーナーにはポカラからカトマンズへの航空券の手配や空港への無料送迎の手配までして頂きました。 しかし、タオルの交換やペットボトルの水の補充などはこちらから頼まないとやって貰えませんでした。またwifiは1階のロビーでしか使えず、使うには部屋のある5階から階段で上り下りするので大変でした。よって評価はマイナス1の4ポイントとします。交換のタオルや水を頼むと従業員が倉庫から5階まで息を切らせて運んでくれましたが、通常のサービスの範囲なので申し訳ないけどチップは特に渡しませんでした。シーツも3泊で交換無しでした。頼めばきっと替えてくれると想います。

The staff is very hospitible and the included breakfast will provide plenty fuel you for your adventures. Located one street back from the lake close to the areas top Chinese restaurants and a street back from some of the more luxurious hotels in the area. I stayed in a room with a large bed and two large windows with a good view of the Peace Pagoda to the south and Sarangkot to the North West. Even better view from the rooftop. Bathroom was spacious with good hot water (solar). Cons: Difficulty accounting for payments done through expedia was awkward. Stray dogs attracted to the meat from the Chinese restaurants barked from 1-3am multiple nights. Wifi router to room was inconsistent as was electricity. (The electricity is a town wide problem). As consolation the internet in the lobby always works. All things considered it’s a good choice. Quality room with a great breakfast run by friendly people.

Friendly staff who couldn't do enough for us. Great breakfast.

Manager at the front desk was very attentive and professional, as were the staff that showed me to my room, made sure I had wifi, and served breakfast in the dining room.

Good supporting staff. The rooms are spacious and the mountains view is awesome. But toiletries need to improve.