☆良いところ レストランが程よいレベル。 部屋が清潔 トラベルデスクが機能している。 アーリーチェックインが可能だった。 ☆悪いところ お湯が緩い。 コップが微妙に汚れている。

The security was good and hotel staff is very polite! The room has big TV and safty box! But the bed sheet and towel was not perfect dry...

夜にフロントにいたスタッフは親身に話を聞いて助けてくれたけど、朝になったら冷たい態度のスタッフに変わっており、スタッフのレベルに差がある。 ドライヤーは要リクエストとなっていたがなかった。 シャワーはお湯であったかい。 朝ごはんの種類が少ない。

Excellent hotel with good food and breakfast!!

Staff is nice and courteous. Rooms were clean and updated. No issues during the stay. Housekeeping had to be called but I guess it’s primarily to allow for privacy/ security. Breakfast was good and the ability to order from kitchen was an awesome.

It’s a good area with convenient access to river ganga also Kashi Vishwanathar temple and surrounding The breakfast is superb

Great stay at nominal price. Floors throughout the hotel are made of some sort of smooth rocks like marble or granite. When it is covered with dust, it becomes quite slippery.

Very centrally placed decent hotel to stay. Clean, quite property and friendly helpful staff.

Housekeeping was the best aspect. Staff were very helpful and pleasant. They did a great job cleaning.

Very nice, family-friendly hotel. Clean rooms, attentive and helpful staff, good food, great location that is walking distance to some of the ghats.

Excellent Service

Excellent front office staff, fluently speak english, very friendly,

The hotel room was good however the room service was poorly managed as either they managed to provide ordered items to incorrect rooms or they missed the service until we reminded them. Internet connection was really bad. They provided coffee two times that were spoiled without checking.

Nice clean spacious rooms. Polite staff. Paid attention to the requests. Restaurant is decent. Excellent service in the restaurant

Good stay, nice location.A bit pricy, but a god hotel to stay and enjoy Varanasi

This is the second time I am staying in this hotel. The first time had a great experience but not so this time. Breakfast as usual was good. Service as usual good. The room allotted was next to the road and hence road noise percolated into the room till 10:30pm. Morning as usual was noisy. A great disappointment was TV. I could watch only free sports channels which meant was not able to watch India vs Australia test match. With a 3 star rating you expect at least this much to be done.

Food was nit so great but quantity us good. It's a budget hotel. Not very savy.

Hotel was good. However, TV could not be watched as new service provider was introduced at the hotel but set up was not good. Besides this rate given to me by Expedia and rate charged by hotel did not match. Hotel charged me more. I had to pay Rs. 4000 more. I will lodge an official complain about this.

Hotel is decent and the rooms are well maintained and taken care of. The Wi-Fi did work at all and inspite of repeated feedback to rectify it, the hotel staff were not able to attend to it. In today's world this is a major negative for the hotel. Rest of the hotel is fine.

Staying at Diamond hotel, is always amazing. The staff is very helpful and hospitality is at par with 5-star hotels. The food is excellent and never gave me or my family any issues. The rooms are always clean and have no issues