good

Hotel service is perfect. I appreciate Jack, Dunkan and all other people. Food is nice. Thank you very much.

The room-cleaning lady and restaurant staff were very friendly and accommodating. Excellent service!

Hotel service / room / breakfast were really nice, but the cigarette smoke even in the lobby was really bothersome. This should be declared as a NON SMOKING HOTEL similar to Shangri-La in Pudong-Shanghai,

Very good. As comfort as always.

住过最糟糕的同级酒店了，不是说它的设施，设施等硬件条件还是很好的，而是合肥这家的管理和服务，太不够专业化了。入住手续办的特别慢，订了两间，有一间找半天找不到订单；然后房间所在整个楼层的走廊上无论早上晚上，充满着无法散发开的烟味，每次出门都是折磨，难道酒店不会告诉客人不要在走道上抽烟吗？或者把其他客人安排在别的无烟的楼层？下次不会入住这里了。

Clean and good service

Good housekeeping and friendly staff. Good breakfast spread. No USB connection points for charging mobile devices. No wires provided for charging devices. Need to be more modern and keep up with times.

酒店很好，但我支付了税金却开不了增值税发票，是expedia的问题吗？宾馆讲他们还没有收到钱。 请问我该如何才能拿到可去单位报销的增值税发票？

Hotellet er pænt og nyt (2019). Der er mange der taler engelsk, og de vil gerne hjælpe. Det er let at få en taxa.

It’s truly five stars hotel. I have returned to this hotel several times and will certainly continue coming back.

Le rapport qualité prix est, comme souvent en Chine, excellent. Les chambres sont grandes et très bien équipées, le service est impeccable, rien à dire.

It was very pleasant and enjoyable with the hallmark that comes with a first class hotel

Super hotel som varmt kan anbefales,service og venlighed i top

客房的布局與隔音都很好。 前台與清潔服務人員禮貌周到

Really good experience stay here except waiting 1:30hours for check in.

프런트 직원이 너무 미숙해서 많은 시간을 낭비했습니다. 조식부페도 중국기업체 연수가 있어서 그런지 음식이 부족했고 테이블 정리도 늦어져 청결하지 못했다.

very Good

차가 많이 막힙니다..

Stay was quite good, but it doesn't have the exact feel of a usual Shangri-La (Hefei is not a main city in China). Limited mini bar options, most on the card were not actually present in the room. Bed was a bit hard for today's standards. But for this sort of city, it was great to find a Shangri-La & the hotel was new & modern. Will stay there again next time I visit the city.