The staff were hospitable and helpful. We arrived to a lovely tea and cookies and Hassan gave us a map and gave us good explanation on some of the main attractions. Unfortunately, our room was disappointing. Upon entering, there were two floor cushions that were very dirty with visible. The rug was dirty and the towels looked dingy. There was nowhere to put suitcases except the floor. The shower didn’t drain, so after five minutes, you had water up to your ankles.