On 02.02.2022, I have requested for the staff to do room cleaning before I go out in the morning, but the bedsheets was still dirty. The ceiling was dirty, probably left over after an event. But the worse part after I check in, on 01.02.2022 around 5pm I was told that my room probably have no water, as the water tank was empty. Positively I thought it was only one hour or so, but shockingly it was up to 10PM. My families were so tired from our road trip and yet, there were no water at all. Instead of just feeling tired, we felt stress as well. Up till 10PM no solution were given to us, not even extra water was send to our room for toilet purposes. I did not pay this amount to be treated like a 1 star hotel. Even a 1 star hotel treats me better.